Quality Assurance Manager

The Quality Manager is a leadership role responsible for driving global quality strategy, governance, and execution across manufacturing operations. This position ensures compliance with internal Quality Management Systems, customer requirements, and applicable regulatory standards while enabling continuous improvement and operational excellence across a global footprint.

This role partners closely with Operations, Engineering, Supply Chain, and Global Quality teams, leveraging digital systems to enable data-driven decision-making and standardized quality processes worldwide.

• Lead, implement, and continuously improve the Quality Management System across site operations.
• Act as the site subject matter expert for Quality Assurance (QA) and Quality Control (QC).
• Plan, lead, and execute internal, customer, and external regulatory audits, ensuring timely closure of findings.
• Oversee end-to-end quality across the value stream: raw materials, in-process manufacturing, laboratory operations, and finished/semi-finished goods.
• Ensure effective supplier quality management, including qualification, performance monitoring, and corrective actions.
• Investigate quality deviations, non-conformances, and customer complaints, drive root cause analysis and sustainable corrective actions.
• Own quality-related KPIs, dashboards, and reporting, utilizing enterprise systems.
• Lead and develop quality teams, including performance management, capability building, and succession planning.
• Partner with global stakeholders to deploy standard processes, best practices, and continuous improvement initiatives.
• Ensure calibration, maintenance, and compliance of all quality and laboratory equipment.
• Champion a strong quality culture, accountability, and compliance mindset across the organization.