Quality Engineer/Sr Technician
Listed on 2026-07-29
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Quality Assurance - QA/QC
Regulatory Compliance Specialist, Quality Engineering, Production QC/QA, Quality Control - QC Analysts/Managers
Filtrona is the only global, independent market leader in the design, testing and manufacturing of specialist filter solutions and related scientific services. With a head office in Singapore, Filtrona has 9 manufacturing facilities across Europe, America, and Asia, together with 2 innovation centers, an accredited laboratory and a Centre of Excellence focused on sustainability. The company has 2,000 employees serving customers across 120 countries.
Our purpose is to support partners to transform and benefit from business growth; we succeed when they succeed. Our mission is to be a responsible, customer-focused innovation leader creating excellence in sustainable solutions for today and tomorrow.
For more information, please visit
Roles and ResponsibilitiesThe Quality Engineer at Filtrona GSO is responsible for developing, implementing, and sustaining a proactive, quality-focused culture across the site. This role drives continuous improvement through robust quality systems, effective root cause analysis, and strong cross‑functional collaboration. The Quality Engineer partners closely with Operations, Customer Service, Sales, and Engineering to ensure products consistently meet Filtrona standards and customer requirements.
Quality Systems & Compliance- Promote and strengthen a proactive quality culture across all functions at the GSO site.
- Ensure compliance with Filtrona Quality Management System requirements, customer specifications, and applicable regulatory standards.
- Coordinate and conduct internal and external audits related to CAPA, process controls, and quality systems.
- Support customer and third‑party audits, including preparation, participation, and follow‑up action tracking.
- Lead the response to internal and external quality issues, including customer complaints, non‑conformances, and deviations.
- Collaborate with Customer Service, Sales, and Operations teams on customer complaint investigations and improvement projects.
- Interface directly with customers as needed to ensure clear understanding and alignment on quality requirements and product specifications.
- Lead and promote effective corrective and preventive actions for internal and external complaints.
- Ensure timely execution, control, and follow‑up of CAPAs, including verification of effectiveness and prevention of recurrence.
- Drive strong root cause analysis using appropriate problem‑solving tools (e.g., 5‑Why, Fishbone, Pareto, SPC).
- Monitor, analyze, and report on key quality metrics, including Cost of Quality (CoQ), scrap, rework, and defects.
- Identify trends and prioritize improvement actions based on data analysis.
- Lead or support quality improvement initiatives that deliver measurable business impact.
- Design, develop, and execute test plans, test cases, and test scripts as required to validate products and processes.
- Participate in requirement reviews and cross‑functional discussions related to new products, processes, and changes.
- Analyze test and inspection results, providing clear, structured reports with actionable recommendations.
- Work closely with QA, Engineering, Production, Maintenance, and Supply Chain teams to investigate and resolve quality issues.
- Support training and awareness activities related to quality standards, defect prevention, and continuous improvement.
- Bachelor’s degree in Engineering, Quality, Manufacturing, or a related technical field
- 3+ years of experience in a manufacturing quality role (preferably in regulated or high‑volume manufacturing)
- Strong knowledge of quality tools and methodologies (CAPA, RCA, SPC, FMEA, Lean / Six Sigma concepts)
- Experience working with customer complaints, audits, and corrective action management
- Proficiency in data analysis and reporting (Excel and quality systems)
- Experience in filtration, non‑woven, or similar industrial manufacturing environments
- Certification such as CQE, Six Sigma Green Belt, or equivalent
- Prior experience working directly with customers and supporting external audits
- Analytical and structured problem‑solving
- Strong communication and stakeholder management skills
- Ability to influence cross‑functional teams
- Attention to detail with a continuous improvement mindset
- Results‑oriented and data‑driven decision making
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