GSO Quality Manager

ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity.

ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace where inclusion, creativity, and bold thinking drive progress. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table.

We are not afraid to seize opportunities and make things happen – both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success.

- JOB SUMMARY Quality Manager is responsible for leading Quality pillar in GSO factory, guiding the organization to create a predictive quality management system through Quality factors definition and key elements. Quality systems to be created are based on Quality factors management; these factors are the cornerstone of Imperial Operating System (continuous improvement system). Quality factors management system is predictable and completed with standards developed through Quality Key elements:
Training & Certification, Formula cards administration, written procedures, Validation (IQ/OQ/PQ), starting materials management, Warehouse Quality standards, Records, and QMS continuous improvement. Quality manager leads Quality Pillar implementation to create the integration of Q factors program with the different functions of the factory:
Maintenance, Production, Education & training, Materials Quality, Warehouse in defining Quality Components (Machine), Quality Characteristics (materials), Quality parameters (Machine), Quality Skills (Skills matrix) and Quality Task (Methods/Procedures). The QMS must met exceed FDA and ISO 9001 requirements.
Quality manager drives excellence in implementation of the QMS program and creates a consumer centric organization, a predictive quality system that can prevent product defect going to market and even more being produced.
To lead GSO quality system, Quality manager must have proficiency/Knowledge in IWS systems, as well as the integration of Quality pillar with other functions in the supply chain. The Quality manager must manage Quality Management Systems i.e. FDA program or any other Quality Management program in the industry that manages Quality Key elements (ISO 9001, 19 Key elements system, etc.).
Quality manager leads the QMS with a strong working relationship with regional and corporate resources to create a predictive QMS (Quality management system) based on Quality factors to deliver the predictive & consumer centric quality program.
Works collaboratively with business stakeholders and colleagues in the US and across other Markets, to create/source, implement and embed appropriate, cost-effective learning and capability solutions for implementing and sustaining the Imperial Operating Systems program.

- WHAT YOU WILL DO

Duties and Responsibilities:

Lead QMS (Quality Management System) key elements implementation for Greensboro plant (best of FDA/ISO 9001/IWS Quality Pillar). Support implementation of Imperial Operating Systems (pillars implementation and integration with Quality pillars) to deliver Supply Chain Manufacturing excellence program. Creates, implements customer centric organization through predictive quality system based on Q Factors identification, management. Implements Quality Play book standards. Integrates Maintenance & Operations procedures linked with Quality factors.

Collaborate with and influence local & regional leadership staff across functions, plants to ensure successful execution of improvement projects from Quality perspective, identifying resource requirements, ensuring alignment with business objectives. Leads pest control program. Manage material quality program with key materials suppliers in partnership with procurement organization. Manage Quality Pillar methodology, integration with Leadership, Autonomous Maintenance, Progressive Maintenance, education, training, Early equipment Management.

Create Quality materials for the shopfloor IOS narrative. Support efforts to create cultural change to deliver IOS world class results. Build foundation for culture of…