Research Analyst

Become a Research Analyst for The Brooks Group

The Brooks Group, founded in 1977 and multi‑time winner of The Triad Business Journal’s “Best Places to Work” awards, is looking for a Research Analyst to join our team.

The primary purpose of the Research Analyst position is to design and execute client‑facing surveys and research projects and to measure the impact of sales training initiatives.

• Design, administer, and manage surveys and analytics to measure client engagement impact and ROI.
• Execute research projects, including question design, data analysis, and vendor coordination.
• Collaborate with cross‑functional stakeholders to ensure research and measurement deliverables are executed accurately and on time.
• Translate research findings into clear, actionable insights through client‑ready reports and presentations.
• Support The Brooks Group’s custom GPT tool with content updates, prompt refinement, and quality assurance.
• Maintain analyses/comparisons of competitive training and assessment providers.
• Fulfill internal and client data requests, providing timely, accurate information and analysis.
• Support assessment services, including generating reports and compiling team‑level insights.

• Strong analytical thinking and problem‑solving skills; ability to draw insights from complex data.
• Demonstrated ability to learn and apply new tools, systems, or concepts independently.
• Effective verbal and written communication; able to engage professionally with internal and external stakeholders.
• Exceptional attention to detail and a commitment to data accuracy.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Proficient in Microsoft Office, specifically Excel and PowerPoint; capable of presenting data in a clear and compelling format.
• Experience with Qualtrics or similar survey platforms preferred.

• Bachelor’s degree in a related field required.
• 1‑3 years of relevant experience, preferably in a research, analytics, or client‑facing role.