Branch Sales Associate; Part Time
Listed on 2026-03-01
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Retail
Customer Service Rep, Retail Sales, Retail Associate/ Customer Service
Company Overview
W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award‑winning culture, the Company had 2024 revenue of $17.2 billion across its two business models.
CompensationThis position is hourly. The anticipated base pay compensation range for this role is $19 to $22 per hour.
Benefits- Medical, dental, vision, and life insurance coverage available.
- Access to up to 50% of your paycheck based on hours worked before payday.
- 18 paid time off (PTO) days annually for full‑time employees (accrual prorated based on employment start date) and 6 company holidays per year. PTO prorated for part‑time depending on amount of hours.
- 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
- Employee discounts and other benefits.
- Safety shoes provided (where applicable).
Additional benefit information is available on request.
Position DetailsAs a Branch Sales Associate (Part‑Time within 1st shift, weekday hours) you will provide solutions and easily connect with walk‑in customers by using guidance, knowledge, and a winning attitude. You will maximize sales opportunities, create customer loyalty, and exceed customer expectations. Throughout the day, you will need to shift focus from assisting customers to performing a variety of warehouse tasks. You will report to the Store Manager.
Responsibilities- Manage the entire customer experience, including appropriate product selection, accurate order entry, safe picking, and safe loading of customer vehicle.
- Look for ways to maximize sales opportunities and encourage customer loyalty.
- Adapt communication style to differing audiences via email, phone, or in person.
- Pick, prepare, and stage will‑call orders and shipping product.
- Prepare customer backorders and put away other stock received.
- Help with merchandising and perform showroom replenishment.
- Perform inventory counts.
- Learn and easily navigate through different computer systems for customer‑facing and warehouse activities.
- Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
- Agree to safety guidelines and comply with all process standards, including wearing personal protective equipment.
- Flexibility to work any time within branch hours of operation.
- Will safely lift up to 50 pounds unassisted and heavier loads with assistance.
- Learn and operate powered industrial equipment.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible work environment that includes providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment. If you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.
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