Men's Formalwear Sales Associate

Benefits:

• Competitive salary

VIP Formal Wear is looking for a motivated, dependable, and customer-focused Formalwear Sales Associate to join our team. We are a specialty men’s formal wear business that has been serving customers for over 50 years, providing tuxedo and suit rentals and sales for weddings, proms, special events, and other formal occasions.

• Provide friendly, professional service to customers from the time they enter the store through completion of their rental or purchase
• Help customers select tuxedos, suits, shirts, shoes, and accessories based on their needs and event
• Take accurate measurements and assist customers with proper fit and styling
• Enter and maintain accurate rental and sales orders
• Explain rental packages, pricing, policies, and return procedures
• Assist customers with fittings, pickups, returns, and exchanges
• Follow up with customers when needed to ensure orders are completed accurately and on time
• Build customer relationships and generate sales through excellent service and product knowledge
• Maintain an organized, clean, and professional showroom
• Assist with inventory, merchandising, and other store duties as needed
• Work as part of a team to meet store sales and customer-service goals

• Previous retail, sales, customer service, or formal wear experience is preferred but not required
• Experience with men's suits, tuxedos, formal wear, or clothing is a plus
• Strong communication and people skills
• Comfortable working directly with customers and making product recommendations
• Detail-oriented and able to take accurate measurements
• Reliable, punctual, and willing to take responsibility for assigned tasks
• Professional appearance and demeanor
• Ability to work in a fast-paced retail environment, especially during busy wedding and prom seasons
• Basic computer skills and ability to learn our rental and sales systems

• Competitive hourly pay
• Opportunity to earn additional compensation through sales performance
• Training on tuxedo and suit fitting, formal wear products, and our rental process
• Opportunity to develop valuable sales and customer-service skills
• A professional, customer-focused work environment

This is a hands-on position. The ideal candidate enjoys working with people, has an interest in men’s clothing and formal wear, and takes pride in helping customers look their best for important occasions.