Business Development Representative- ShopPulse

• Location 7823 National Service Road,Greensboro, NC, 27409,United States
• Employee Type Exempt FT
• Required Degree 4 Year Degree
• Travel 10%
• Manage Others No

The Business Development Representative (BDR) – Shop Pulse is responsible for driving new business growth by identifying, prospecting, qualifying, and engaging repair shops, fleet maintenance operations, and transportation organizations that can benefit from Shop Pulse. This role combines outbound business development, inbound lead management, relationship building, and virtual product demonstrations to generate qualified opportunities and support revenue growth. The ideal candidate is a motivated, results-driven sales professional who thrives in a fast-paced environment and is passionate about helping customers improve shop efficiency, workflow, and profitability through innovative SaaS solutions.

• Generate new business opportunities through outbound prospecting, cold calling, email outreach, social selling, and networking activities.
• Qualify inbound and outbound leads by conducting discovery conversations to understand customer needs, challenges, and buying intent.
• Conduct consultative virtual demonstrations and effectively communicate the value of Shop Pulse to prospective customers.
• Build and maintain a healthy sales pipeline by identifying, nurturing, and advancing qualified opportunities through the sales process.
• Manage and maintain accurate prospect, activity, and opportunity records within Hub Spot CRM.
• Collaborate with Marketing and Sales teams to improve lead generation efforts, campaign effectiveness, and opportunity conversion.
• Develop expertise in Shop Pulse, industry trends, and customer challenges to position solutions effectively and build credibility with prospects.
• Achieve or exceed monthly and quarterly goals for sales activities, meetings booked, pipeline generation, opportunity creation, and revenue growth.
• Participate in sales meetings, pipeline reviews, training programs, trade shows, and other business development initiatives.
• Represent Noregon and Shop Pulse professionally while building strong relationships with shop owners, fleet operators, service managers, and other decision-makers.

• This position has no direct supervisory responsibilities.

• Bachelor's degree in Business, Marketing, Communications, or a related field preferred.
• Minimum 2 years of experience in sales, business development, inside sales, sales development, or customer-facing roles.
• Experience with in SaaS, technology, fleet maintenance, transportation, automotive, or repair shop industries is strongly preferred.
• Demonstrated success in prospecting, pipeline development, lead qualification, and revenue generation.

• Proven ability to build rapport and establish trust with business owners and decision-makers.
• Strong prospecting, cold-calling, and consultative selling skills.
• Experience using CRM platforms, preferably Hub Spot.
• Proficiency with Microsoft Office Suite and virtual communication tools.
• Excellent verbal, written, and presentation communication skills.
• Strong organizational, analytical, and time-management abilities.
• Self-starter capable of working independently while contributing to a collaborative team environment.
• Customer-focused mindset with a passion for helping businesses improve operational performance.
• Positive, coachable attitude with a commitment to continuous learning and professional development.
• Professional office environment utilizing standard office and communication equipment.
• Collaborative, team-oriented culture focused on sales excellence and customer success.

• Prolonged periods of sitting…