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Public Safety Manager

Job in Greensboro, Guilford County, North Carolina, 27497, USA
Listing for: ASM Global-SMG
Full Time position
Listed on 2026-08-18
Job specializations:
  • Security
  • Management
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team.

Sound like a winning formula for you? Join us!

JOB SUMMARY

Participates in the day-to-day functions of securing, directing, and promoting security and public safety in the Greater Columbus Convention Center. The Campus includes 6 Parking Areas, 2 food courts, 4 exhibit halls, 6 ballrooms, more than 50 meeting rooms within 2 million square feet of space. Responsible for the Public Safety Department. Plans and manages crowd control procedures for all events.

Schedules and Supervises Public Safety Event staff and directs their duties as coordinated with Event Management. Responsible for overseeing, all events related Public Safety/Security Staff, which includes all Third party contractors.

ESSENTIAL FUNCTIONS
  • Perform regular and routine rounds of facility; noting and correcting unsafe or insecure conditions, and takes further and immediate action to correct conditions as needed
  • Complete detailed reports on activity during shift
  • Files written reports on incidents
  • Maintains daily log of activities
  • Verify all reports are filed in a timely manner and that all reports are accurate as to their content of facts
  • Direct visitors, deliveries and related personnel to proper areas, notifies related departments of visitor/delivery arrival/departure
  • Provide crowd management and assist with crowd movement
  • Follow established code of conduct and safety procedures
  • Challenge unauthorized personnel in restricted areas
  • Operate and monitor computerized fire alarm system and surveillance camera
  • Take appropriate action in the event of an emergency
  • Coordinates EMS needs with Local Fire Department or outside agency
  • Coordinates Law Enforcement needs with Columbus Police Special Duty Coordinator
  • Coordinates Fire Department needs with Columbus Fire Department
  • Coordinates Executive protection details with Local, State, Federal, and Private agencies
  • Assist with scheduling Public Safety Event Staff as coordinated with Show Management/Event Manager
  • Assist in new hire training
  • Maintain staffing levels as dictated by event needs
  • Oversee the day-to-day operations of the Public Safety Department
  • Supervise Public Safety Event Staff
  • Maintain a positive and proactive attitude.
  • Provide superior customer service.
  • Ensure that direct reports receive the essential training so that they also provide superior customer service
  • Must have the ability to interact with guests in a friendly, courteous and polite manner. This will include initiating contact with guests within 10 feet – i.e. smiling, saying “Good Day” or helping when needed.
  • Attend Campus meetings, as applicable and needed.
  • Schedules Public Safety Event Staff as coordinated with Show Management/Event Manager based on Client needs or requests.
  • Prepare quotes for client approval.
  • Submit invoices to Events Department for payment from client.
  • Maintains staffing levels as dictated by event needs.
  • All other duties and responsibilities as assigned by Assistant General Manager.
Knowledge
  • Public Safety/Security Background, including but not limited to Law Enforcement, Military, Fire, or Emergency Medical Service Background.
  • Event Coordination/Management from a Convention Center or similar venue.
Job Requirements
  • High School Diploma/GED Surveillance…
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