Installation Technician​/Telecom and Low Voltage​/Greensboro, NC​/position

Join a growing telecommunications installation team as an Installation Technician
1. This is a hands‑on field opportunity supporting telecom installation projects primarily within secure confinement facilities, with approximately 75% travel and overnight stays as needed.

This is a great opportunity for a telecom or low‑voltage technician looking to build hands‑on experience across structured cabling, Cat6, racks, switches, access points, and telephone systems. The ideal candidate is a proactive self‑starter with a strong work history who takes pride in quality workmanship, punctuality, cleanup, documentation, and customer‑facing communication. You'll work alongside experienced technicians while developing your installation, troubleshooting, and field project coordination skills.

• 1–3 years of telecom installation or low‑voltage field experience
• Solid work record with good tenure history
• Proactive self‑starter with strong punctuality and cleanup skills
• Experience with phone systems, structured cabling, Cat6 installation, racks, switches, and access points
• Hands‑on experience using drills, drivers, ladders, scissor lifts, single‑man lifts, and installation tools
• Basic troubleshooting of telecom/network equipment and ticketing systems
• Ability to read and interpret basic architectural drawings and build documentation
• Strong communication, documentation, and project coordination skills
• Valid driver's license
• Ability to travel extensively, approximately 75%+, including overnight travel
• Comfortable working in secure/confinement facility environments, including prisons and jails
• High school diploma or equivalent

• Technical training or coursework in telecommunications installation procedures
• Experience installing, maintaining, or testing telecommunications equipment
• Relevant technical training or internship experience
• Knowledge of telephone equipment installation, maintenance, and testing procedures
• Working knowledge of structured cabling, Cat6 color codes, relay switches, and rack‑mounted equipment
• Proficiency with Microsoft Office applications

• Assist with site surveys and collect field verification data for installation projects
• Evaluate site logistics and help determine equipment, staffing, and coordination requirements
• Review installation requirements with internal teams and external stakeholders
• Complete site walkthroughs and prepare build orders using approved documentation
• Document and communicate relevant project information and maintain complete project files
• Install equipment for new and existing clients according to approved installation schedules
• Mount equipment and install conduit, wire mold, Cat6 cabling, switches, access points, racks, and shelving
• Troubleshoot and diagnose basic equipment issues
• Respond to and update trouble tickets using the approved ticketing system
• Escalate complex technical issues to senior technicians as appropriate
• Maintain the company vehicle in safe, fully operational condition
• Track travel and vehicle‑related expenses using approved software
• Safely tow and operate trailers when required
• Telecommunications Installation
• Low-Voltage Systems
• Structured Cabling
• Cat6
• Telephone Systems
• Network Equipment
• Racks & Switches
• Access Points
• Ticketing Systems
• Microsoft Office
• Architectural Drawings
• Scissor Lifts / Single‑Man Lifts

• Perform telecom and low‑voltage equipment installations at client sites
• Pull and install Cat6 structured cabling
• Mount racks, switches, access points, shelving, and related equipment
• Install and route conduit and wire mold
• Conduct site walkthroughs and assist with site surveys
• Review project requirements and approved installation documentation
• Maintain accurate project documentation and files
  
  Troubleshoot basic telecom and network equipment issues
• Update and respond to trouble tickets
• Communicate project status, questions, scope changes, and potential delays
• Follow established safety procedures and facility regulations
• Maintain professional relationships with facility personnel and team members
• Travel approximately 75%+, including overnight stays as needed
• Perform occasional evening and weekend work to meet project deadlines
• Drive company vehicles and safely tow trailers when required