Commercial Kitchen & HVACR Field Service Specialist

Shape the uptime of an entire restaurant network

Picture your day: you start with a prioritized route across a defined local market, step into the back-of-house at a busy quick-service restaurant, and keep critical equipment humming. You diagnose issues fast, swap or repair components with confidence, and leave operators assured their kitchens are ready for the rush. All with the backing of a best-in-class service network and dedicated technical support.

This role supports Chick-fil-A restaurants exclusively, combining autonomy in the field with the training, tools, and operational muscle of Colliers. If solving complex problems and owning outcomes motivates you, you’ll thrive here.

What you’ll take on Troubleshoot, diagnose, repair, install, and remove commercial kitchen equipment.

Service hot-side cooking equipment, sealed-system refrigeration, specialty food service gear, and base-building HVAC systems.

Meet service level agreements while responding to Operator requests across your local market.

Work on brands such as Henny Penny, Follett, Lennox (HVAC), Traulsen, Hobart mixers, Champion dishwashers, and Garland Grill.

Collaborate with manufacturers for diagnostic insight and parts identification; consult the Chick-fil-A Technical Assistance Team while onsite.

Install ordered parts accurately and professionally; verify operation to performance standards.

Document work orders, time, receipts, and truck stock promptly and precisely.

Keep your service vehicle organized and stocked; maintain tools and parts inventory.

Support periodic on-call emergency response during non-standard hours.

Follow safe work practices and accident prevention procedures at all times.

Participate in continuous OEM training and certification programs; engage suppliers and partners within the service network.

Maintain productivity in line with company standards.

What you bring

Technical trade school training and/or substantial hands-on experience.
5+ years of relevant trade experience (or equivalent).Expertise in one or more of: sealed refrigeration/HVAC systems, electrical, mechanical, process controls, hot-side cooking equipment, or mechanical power transmission.

Background servicing kitchen equipment, facilities, or construction systems.

EPA Universal Certification.

Valid driver’s license, proof of insurance, and an MVR that supports safe operation of company vehicles.

Ability to read diagrams/schematics and use Microsoft Word, Excel, and mobile service applications.

Strong mechanical aptitude, diagnostic mindset, and clear communication skills.

Self-starter who works independently with a positive, service-first approach.

Travel and schedule
100% travel within a defined local market.

Limited overnight travel, primarily for onboarding and training.

Physical work environment

Work extended periods during emergency or priority situations (including overtime).Lift, carry, push, or pull up to 50 pounds.

Climb ladders and stairs up to two stories (ladder safety training provided; roof access ladders onsite; van transport of large ladders is atypical).Frequent bending, twisting, kneeling, crouching, and crawling.

Extended standing and walking on even and uneven surfaces.

Frequent use of arms, wrists, and hands to operate tools and machinery.

Work indoors and outdoors in varying weather conditions.

Tools and tech you’ll useHVAC Systems Refrigeration/Cooling Systems Proficiencies that set you up for successHVAC/R Systems Electrical Troubleshooting Environmental Protection Agency (EPA) CertificationHVAC MaintenanceHVAC TroubleshootingHVAC Repair Maintenance and Repair Skills Equipment Diagnostics & Troubleshooting Benefits and how to apply

We offer competitive compensation and a comprehensive benefits package including health care coverage, paid…