Continuum of Care Specialist -System Communications

The Continuum of Care Specialist will work with the CoC Planning staff in the performance monitoring, evaluation and technical support of homeless prevention, diversion, and outreach programs, crisis housing services, and short and long-term housing and services that receive federal, state, or local Continuum of Care, Emergency Solutions Grant, or other homeless funding. The Continuum of Care Specialist will plan and implement meetings and analyze performance data as well as participate in Continuum of Care activities throughout the year.

An employee in this class performs a variety of duties that requires advanced knowledge in social work, specifically homelessness, Continuum of Care (CoC) practices, and HUD policies and procedures. Work involves the provision of both direct and indirect services to clients, stakeholders, community, and county staff. The position exercises discretion and independent judgment; representative inquiries may involve giving guidance to resolve issues or influence the resource planning process.

Work is performed under minimal supervision and is subject to review and evaluation through conferences, post-audits, personal inspections, written reports, and public acceptance.

This position is responsible for ensuring transparent, consistent, and effective communication across the Continuum of Care, including governance support and stakeholder engagement.

• Coordinate and manage CoC communications strategy, including internal and external messaging
• Support and coordinate:
  • CoC Board meetings
  • Committee meetings (Governance, Ranking, Coordinated Entry, etc.)
• Prepare and distribute:
  • Agendas, minutes, and meeting materials
  • CoC newsletters and updates
• Maintain CoC website and public-facing materials, ensuring compliance with HUD transparency requirements
• Ensure public posting of required documents, including:
  • Governance charter and bylaws
  • Written standards
  • Project rankings and funding decisions
• Facilitate CoC membership processes, including onboarding and engagement
• Support engagement of:
  • Providers
  • Local government partners
  • Individuals with lived experience
• Assist with public reporting and dashboards
• Strengthening partner relationships and community awareness of CoC activities
• Assist CoC planning manager with CoC and ESG competitions
• Other relevant duties as assigned

• Master’s degree in Social Work, OR
• Bachelor’s degree in Social Work-Child Welfare Collaborative, OR
• Bachelor’s degree from an accredited school of social work and one (1) year of directly related experience, OR
• Master’s degree in counseling from an accredited college/university in a human services field and one (1) year directly related experience, OR
• Bachelor’s degree in a human service field from an accredited college/university and two (2) years directly related experience, OR
• Bachelor’s degree from an accredited college/university and three (3) years directly related experience.

Must have possession of an appropriate driver’s license issued by the State of North Carolina. A motor vehicle record (MVR), background check, and drug screening will be conducted on candidates considered for positions.

Driving is an essential requirement of this position whether driving a County owned or personal vehicle to conduct county business. Motor Vehicle Reports may be verified for valid driver’s…