Operations Supervisor​/Dispatcher

As the first-line supervisor for bus operators, customers, driver field evaluation, and accident first responders, the Operations Supervisor/Dispatcher plays a crucial role. This position is safety-sensitive and requires respectful and professional communication with other Dispatchers, Bus Operators, and Supervisors. The Operations Supervisor/Dispatcher will be responsible for performing the duties of a Dispatcher and Road Supervisor and overseeing scheduling and administrative tasks.

• Communicate job requirements and responsibilities to bus operators and dispatchers.
• Responsible for day-to-day evaluation reports
• Assist bus operators in preparing accident reports and safety violations documents.
• Correct safety problems on the route/scene while documenting violations
• Liaison between bus operators, clients, and organizations in customer service issues
• Evaluate and monitor bus operator safety and performance
• Assist safety personnel with Department of Transportation (Use the "Apply for this Job" box below). Federal Transit Administration (FTA) compliance and recordkeeping.
• Assist in dispatching and miscellaneous clerical tasks as needed
• Obtain a Commercial Driver’s License (CDL) required to operate vehicles at the location, maintain that license, and drive routes periodically
• May assist with bus operator tracking system for bus operator performance and evaluations
• At least 21 years old
• A valid driver’s license in good standing
• Must be able to work a flexible schedule which may include nights, weekends and holidays

• Vacation
• Sick time
• Life & Accident Insurance
• Medical, Dental, and Vision Insurance
• Wellness Program
• Retirement savings plan (401 K)

Hourly rate of pay: $22.25

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Greensboro, NC

We are an Equal Opportunity Employer and Welcome Diversity to our Teams

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