Warehouse Supervisor

Warehouse Supervisor – 1st Shift Job Summary

We are seeking an experienced, hands‑on Warehouse Supervisor to oversee our daily warehouse, shipping, receiving, and order fulfillment operations.

This position is responsible for supervising warehouse associates, prioritizing daily orders, maintaining accurate inventory, coordinating shipments, and ensuring customer orders are picked, packed, and shipped accurately and on schedule.

The ideal candidate must have previous warehouse supervisory experience, strong computer skills, and hands‑on experience with UPS World Ship, Fed Ex shipping systems, USPS, and LTL shipments. Because approximately 90% of our customer orders are received electronically, the candidate must be highly comfortable working with email, computer systems, shipping software, and electronic work orders.

This is a working supervisor position. The Warehouse Supervisor will be expected to lead the team while also assisting with picking, packing, shipping, receiving, forklift operation, and other warehouse activities when necessary.

• Supervise and coordinate the daily activities of warehouse associates.
• Assign work, establish daily priorities, and monitor productivity to ensure orders are completed on time.
• Review customer orders received through email, work orders, and computer systems.
• Ensure employees correctly identify, pull, count, pack, and ship products according to customer requirements.
• Verify customer‑specific instructions and special shipping requirements before orders leave the facility.
• Oversee daily shipments using UPS, Fed Ex, USPS, and LTL carriers.
• Operate and supervise the use of UPS World Ship, Fed Ex shipping systems, and other shipping software.
• Verify shipping addresses, service levels, package quantities, weights, dimensions, and shipping documentation.
• Ensure shipping labels, packing lists, and required documentation are accurate and included with every order.
• Coordinate incoming shipments, receiving, storage, and movement of materials throughout the warehouse.
• Maintain accurate inventory and warehouse bin locations.
• Investigate and resolve inventory discrepancies, incorrect shipments, shortages, and fulfillment issues.
• Ensure inventory transactions are accurately entered into company computer systems.
• Coordinate the movement of materials between the warehouse and production floor.
• Monitor order status and prioritize urgent or time‑sensitive customer shipments.
• Train new and existing warehouse employees on company procedures, shipping processes, equipment operation, and safety requirements.
• Monitor employee performance, attendance, productivity, and quality of work.
• Maintain an organized workflow and ensure warehouse employees are being utilized efficiently.
• Assist management with improving warehouse procedures, productivity, inventory accuracy, and shipping efficiency.
• Communicate with customer service, production, purchasing, and management regarding order or inventory issues.
• Assist customers who pick up orders from the shipping/receiving area.
• Safely operate forklifts and other warehouse equipment.
• Ensure forklifts and warehouse equipment are inspected and maintained appropriately.
• Maintain a clean, organized, and safe warehouse, shipping, and receiving area.
• Ensure employees follow all company safety policies and procedures.
• Participate in physical inventory counts and cycle counts as required.
• Perform picking, packing, shipping, receiving, loading, unloading, and other warehouse duties when necessary.
• Perform other related duties and special projects as assigned by management.

• Previous Warehouse Supervisor, Warehouse Lead, or similar leadership experience required.
• Strong previous experience in warehouse, shipping, receiving,…