Onsite Technician
Job in
Greensburg, Decatur County, Indiana, 47240, USA
Listed on 2026-09-12
Listing for:
Five-Star-Technology-Solutions
Full Time
position Listed on 2026-09-12
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator, Desktop Support
Job Description & How to Apply Below
Responsibilities and Expectations
- Provide Tier I onsite technical support for the school by responding to issues submitted by the school staff and/or students.
- Schedule and execute device deployment at the beginning of the school year and collection of 1:1 devices at the end of the school year
- Perform computer imaging and software installations and maintain/repair technology inventory.
- Troubleshoot and repair various devices and peripheral equipment including, but not limited to, iPads, Macbooks, Chromebooks, Windows laptops, Windows Desktop PCs, interactive whiteboards, etc.
- Work within our ticketing system to maintain detailed troubleshooting notes and escalate problems to higher-level technical support professionals when necessary, collaborating and communicating until problems are fully resolved
- Collaborate with Onsite Services Leadership and Client Experience team to ensure clear communication with school personnel regarding the status of tickets, projects, and other important technology updates and changes
- Upholding Five Star quality of service onsite while also actively participating virtually in weekly 1-on-1s with Five Star leadership, monthly Onsite Services team meetings, and company learning events
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