UNIT CLERK - AB

Unit Clerk - 2AB

Essential Job Functions

• Acts as a role model of service excellence exemplifying courtesy, compassion, and responsiveness towards all customers (patients, families, visitors, physicians, and other members of the health care team).
• Demonstrates effective use of communication techniques in a professional and courteous manner and takes thorough messages.
• Contributes to the delivery of direct and indirect patient care within the parameters established by hospital policy, procedure, protocol and standards of care.
• Supports the physician and other clinicians in the effective and safe use of the electronic medical record and electronic functions such as Computerized Physician Order Entry (CPOE) and documentation.
• Provides assistance to nurse manager for business related tasks including but not limited to: unit schedule, payroll, scheduling of educational programs, maintains inventory and ordering of supplies.
• Maintains a collaborative relationship with physicians and other health care providers to achieve desired patient outcomes and assure a continuous flow of patient care.
• Participates in unit performance improvement activities designed to enhance the quality of patient care and customer service.
• Demonstrates leadership by utilizing the behaviors inherent to the role of the unit clerk.
• Assists in the department's compliance with state, JCAHO, OSHA and other regulatory agencies.
• Provides for patient safety in compliance with hospital and nursing department policies.
• Other duties as assigned.

Required Qualifications

• High School Diploma, GED, or Higher Level of Education
• Sound judgment, problem solving skills, strong oral and written communication skills, ability to follow directions from other team members; works independently assigned duties.
• Strong organizational skills, Proficient keyboarding skills.

Equal Employment Opportunity

Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations.