Shift Lead

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4 days ago Be among the first 25 applicants

This range is provided by Walgreens. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$17.00/hr - $20.00/hr

• Open and close the store in the absence of store management, including all required systems start-ups, cash handling, and ensuring the floor and stock room are ready for the business day; responsible for opening the back door for deliveries.
• Finish product returns, order voids, customer refunds, cash drops to the safe, and provide change as requested to cash registers.
• Model and deliver a distinctive and delightful customer experience.
• Engage customers and patients by greeting them and offering assistance with products and services; resolve customer issues and answer questions to ensure a positive customer experience.
• Model and share customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits and Walgreens service traits.
• Hold store keys to open and close without management as necessary.
• Assist and coach team members with warehouse and vendor ordering processes, including opening the backdoor for vendor deliveries.
• Record all related sales on assigned cash registers, including scanning errors, price verifications, items not on file, price modifications, and voids.
• Assist manager or assistant store manager in reviewing order exceptions on order release day and in reverse logistics such as returns and empty packages.
• Assist in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise; complete resets and revisions.
• Maintain accurate inventory counts, on-hand quantities including basic departments, stockroom, and overstock locations.
• Assist with ensuring the Outdate program is followed with team members.
• Responsible for basic department pricing and making daily price changes; ensure proper signage for accurate pricing and local regulations compliance.
• Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary.
• Assist with exterior and interior maintenance, ensuring clean, neat, orderly store condition; request repairs as needed or on manager absence.
• Assist with separation of food items and product placement, using first-in-first-out for consumables.
• Have working knowledge of store systems and store equipment.
• Assist at the pharmacy out window as requested.
• Ensure compliance with state and local laws regarding regulated products (alcoholic beverages, tobacco).
• Check bag for team members before leaving the store.
• Comply with all company policies and procedures; maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Attend training and complete PPLs requested by the manager.
• Serve as a liaison between management and non-management team members by communicating assigned tasks when store management is not present.
• Report disciplinary issues and customer complaints to management.

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).

• Prefer knowledge of store inventory control.
• Will consider employment of qualified applicants with arrest and conviction records.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled.

To review benefits, please :

Salary Range: $17 - $20 / Hourly

Not Applicable

Full-time

Management and Manufacturing

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