Store Manager - Malone Center

Position: Store Manager - Malone Home Center
Malone Home Center, a Nation’s Best Holdings, LLC company, is seeking candidates for our Store Manager position at our Greenville, KY location.

We’re focused on people and relationships first and we’re passionate about customer service and continuous improvement. Are you looking to join a company that is focused on growth? If you enjoy working hard in a fast-paced environment, then join our growing team.

What Does a Store & Lumber Yard Manager Do?

A Store Manager is responsible for overseeing the day-to-day operations of a retail store to ensure its smooth functioning, profitability and customer satisfaction. The role involves a wide range of responsibilities, including managing staff, customer service, financial management, inventory control, merchandising, and more.

Team Leadership Motivate, mentor and lead the team to foster a positive, productive work environment

Schedule shifts, delegate tasks and ensure team members understand their responsibilities

Provide training, performance feedback and coaching to support staff development

Promote teamwork and resolve conflicts effectively to maintain a cohesive team Customer Engagement Greet customers warmly and assist them in finding the products they need Build strong relationships with customers to ensure repeat business

Address questions, complaints, and concerns promptly and professionally

Ensure all staff consistently deliver exceptional customer service

Inventory Management Oversee receiving, stocking, and organizing inventory to maintain accurate stock levels

Minimize waste by monitoring inventory turnover and reducing overstock

Conduct regular inventory checks and audits to ensure accuracy

Coordinate with vendors to ensure timely deliveries and resolve supply issues

Merchandising

Plan and implement attractive in-store displays to highlight products and promotions

Rotate merchandise regularly to keep the store fresh and appealing

Monitor sales trends and adjust merchandising strategies to maximize revenu

Financials

Manage the store’s budget and analyze financial performance to identify areas for improvement with support and guidance from the Regional Vice President Monitor weekly payroll reports and adjust schedules to business needs

Oversee cash handling, register counts and daily reconciliations to ensure accuracy

Collaborate with regional leadership to align financial goals and strategies

Track expenses and control costs to enhance profitability

Compliance & Safety Ensure all employees follow company policies, safety protocols and employment laws Maintain a clean, organized, and safe store environment for both staff and customers

Conduct regular safety checks and address any potential hazards immediately

Stay updated on regulatory changes and implement necessary adjustments

What Does It Take to Be Successful as a Store Manager?

High School Diploma or equivalent;
Bachelor’s Degree preferred2+ years of management or supervisory experience in retail, lumber or relatable industry

Flexible schedule availability including nights, weekends, and holidays

Preferred hardware store and/or lumber experience

Proven record of achieving performance goals and managing financial budgets

Results-oriented with the ability to serve stores with humility and be a steward of Nation’s Best’s values

Demonstrated ability to manage multiple tasks in a fast-paced environment while remaining adaptable and flexible

Strong interpersonal skills with the willingness to consistently provide superior customer service skills

Capacity to handle pressure and react appropriately

Ability to travel 3–4 times a year for corporate events and meetings, with additional travel potentially required in the beginning for training purposes

Physical ability for tasks such as standing, sitting, and lifting

Minimum ability to lift 25-50 lbs unassisted, potentially more Demonstrated ability to lead and motivate a team, set clear expectations, provide feedback, and resolve conflicts

What’s It Like to Work for Nation’s Best?

Teamwork:
All our positions, in all our stores, are hands-on. We work together, whenever necessary, to ensure a positive customer experience every time, every day Support:
We have local resources and a…