Student Employment - Ticket Office Assistants

Position Details

• Advertising Department: STUDENT LIFE
• Academic Term/Year: FALL 2026/SPRING 2027
• Position Title:
  
  Hourly Student Employment
  - Central Ticket Office Assistants
• Posting Number: 08557
• Position Number: 08557
• Student Job Category:
  Student
  - Hourly Job
• Position Location:
  
  On-campus
• City:
  Greenville
• State: NC
• Number of Vacancies: 3
• Rate of Pay: $11.00/hourly
• FLSA Status: FLSA Non-exempt
• Will the position be subject to the CBC policy?:
  Yes

ECU Department of Student Life is currently seeking several part-time Central Ticket Office Assistants that will support the functions of the Student Center by providing services in the Central Ticket Office.

The CTO Box Office Assistant is directly supervised by the Director of the Central Ticket Office with direction also from the Admin. Support Associate.

The CTO Box Office Assistant is expected to fulfill the following general roles and responsibilities:

• Cash Handling: be able to accurately reconcile funds taken in through sales in the Paciolan Ticketing system during point-of-sale transactions. Follow all established rules and procedures with regard to handling payment card information both in person and while processing mail and phone orders.
• Technical Skill:
  Operate Paciolan computerized ticketing software (after training), handle minor issues with ticket printers and ticketing software before escalating to supervisor.
• Clerical Aid:
  Be able to maintain logs, answer telephone calls and relay messages appropriately if contact from a supervisor is required. Be able to operate common office equipment such as computers, copiers, calculators, fax etc. Process outgoing mail according to established procedures.
• University Representative: represent SL and ECU professionally and with a positive attitude, handling inquiries not only about ticketed events on sale but also other questions from faculty, staff and students at the CTO and performance venues.

• Effective Communication
• Accountability/Integrity
• Professionalism
• Cash Handling
• Problem Solving/Effective Reasoning
• Initiative
• Conflict Resolution
• Teamwork
• Adaptability/Resiliency
• Organization/Planning
• Technical Skill

Individuals submitting profiles for these positions must be current ECU students, in good-standing and meet the respective GPA requirement as required by the position type. Final candidates may be subject to criminal & sex offender background checks based upon the duties and responsibilities of the position. Some vacancies also require motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at  (Voice/TTC) or ADA-COORDINATOR.

08/18/2026

10/02/2026

No