Federal Study - Box Office/Theatre Assistants
Listed on 2026-09-18
-
Customer Service/HelpDesk
Office Administrator/ Coordinator, Customer Service Rep, Admin Assistant
Position Overview
Position Title:
Federal Work Study
- Box Office/Theatre Assistants
Location:
On-campus, Greenville, North Carolina
Student Job Category:
Student
- Federal Work Study On-Campus
Number of Vacancies: 14
Rate of Pay: $10.00 - $14.00/hourly
FLSA Status: FLSA Non-exempt
Will the position be subject to the CBC policy? Yes
Academic Term/Year: FALL 2026/SPRING 2027
GPA Requirement:
Minimum of 2.0
ECU School of Theatre and Dance is seeking several enthusiastic and reliable Box Office/Theatre Assistants to support the Box Office Manager with ticket sales, customer inquiries, and various administrative tasks related to the ECU/Loessin Playhouse operations and marketing including social media, website, and visual promotions.
This role involves direct interaction with the public, requiring strong customer service skills and professionalism both in-person and over the phone.
We welcome applicants from all backgrounds and levels of experience.
Key Responsibilities- Assist with ticket sales and patron communications
- Respond to phone messages and emails
- Support general box office operations
- Assist with marketing and event advertising
- Perform miscellaneous duties as assigned by the Box Office Manager
- Potentially assist in Design & Production shops (e.g., costumes, paint, props) based on experience and availability
- Primarily Monday-Friday, 10:00 AM - 4:00 PM
- Flexible hours to accommodate class schedules
- Evening and weekend shifts required during Playhouse performances (scheduled in advance)
- Box office closed during university holidays and breaks
- Business casual attire during performances or show-specific costumes as directed by the Design Team
- Casual attire acceptable during non-performance work hours
- Strong communication and customer service skills
- Ability to work independently and as part of a team
- Professional demeanor and punctuality
- Interest or experience in theatre production
All majors are welcome, no experience required.
Nondiscrimination StatementEast Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.
Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at (Voice/TTY) or ADA-Coordinator.
Eligibility for EmploymentIndividuals submitting profiles for these positions must be current ECU students, in good-standing and meet the respective GPA requirement as required by the position type. To be eligible for Federal Work Study positions, students must qualify and receive an award from the ECU Financial Aid Office. Final candidates may be subject to criminal & sex offender background checks based upon the duties and responsibilities of the position.
Some vacancies also require motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire.
Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.
Open Date: 07/31/2026
Close Date: 04/01/2027
Open Until Filled:
No
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