Bankruptcy Specialist

Agency Dept of Revenue Division Taxpayer Assistance , Collections Job Classification Title Administrative Specialist I (S) Position Number  Grade NC08

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The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation.

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THIS WILL CLOSE AT 11:59 P.M. THE DAY PRIOR TO THE END DATE LISTED ON THIS JOB POSTING
*** The North Carolina Department of Revenue is recruiting for a Bankruptcy Specialist (Administrative Specialist I). The Bankruptcy Specialist serves an essential role in the Bankruptcy Unit that is charged with the task of protecting the state's interests in collecting tax obligations from taxpayers who have filed bankruptcy under federal bankruptcy laws. This position works in a hybrid capacity and is required to work at the Raleigh Headquarters multiple times a week.

The position quickly and thoroughly processes all bankruptcy notices received by the Bankruptcy Unit. The work involves processing specialized documents received from the courts and interpreting the procedures that need to be followed throughout the work process. The Bankruptcy Specialist also processes payments received. The position makes technical determinations based upon established procedures. The Bankruptcy Specialist accesses taxpayer account information, enters information into a computerized tax system, and adheres to Departmental rules and regulations as well as Federal bankruptcy requirements.

The position answers telephone calls and responds to taxpayers, listening carefully to the taxpayer to ensure the taxpayer's question is properly addressed, referring the caller to the appropriate Unit and Departmental staff for assistance. Bankruptcy Specialists are required to quickly learn and understand the U.S. Bankruptcy Code and a variety of tax schedules (e.g., corporate income and franchise, individual income, motor fuels, sales and use, scrap tire, white goods, and withholding tax schedules).

Priorities within the work unit change frequently depending on immediate needs of the Department. The position has the responsibility of preventing any disclosure of tax information to an unauthorized person.

Demonstrated experience with analyzing facts, interpreting data, policies, and procedures Demonstrated experience serving as part of a collaborative team Demonstrated knowledge of Microsoft Office products, including Word, Excel, Access, and Outlook, with the ability to learn and utilize a variety of other processing systems Bankruptcy-related work experience

Recruitment Range: $39,244 - $43,000 Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.

The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality,…