Student Employment - Pirate Techs - Service Desk Technical Support

Hourly Student Employment
- Pirate Techs
- Service Desk Technical Support

ECU Department of ITCS Client Engagement and Support is currently seeking several Pirate Tech Service Desk Technical Support Technicians to assist faculty, staff, students, retirees, alumni, and other ECU clients both over the phone and email. The support technicians will assist clients with technology related issues such as: setting up email on computers and smart phones, connecting devices to Wi-Fi, installing ECU software, and troubleshooting computer related issues.

They will also assist with checking a client's account and providing information to clients on how to reset their passphrase. The selected candidates need to be responsible, committed to work, have good communication skills, have good note taking skills, have a willingness to learn, and the ability to provide good customer service.

GPA Requirement
- Minimum of 2.0

Position Location
- On-campus

City
- Greenville

State - NC

Number of Vacancies - 6

Rate of Pay - $13.00/hourly

FLSA Status - FLSA Non-exempt

Will the position be subject to the CBC policy? - No

East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at  (Voice/TTY) or ADA
-Coordinator.

Individuals submitting profiles for these positions must be current ECU students, in good-standing and meet the respective GPA requirement as required by the position type. Final candidates may be subject to criminal & sex offender background checks based upon the duties and responsibilities of the position. Some vacancies also require motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Department for People Operations, Success, and Opportunity
- If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at  or toll free at or send an email to employment. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.