Epic Senior Systems Analyst – Beacon Research

Requirements

• We require a bachelors degree in computer science, information technology, healthcare administration, or a related discipline, or 10+ years of equivalent healthcare system analysis and support experience in place of a degree.
• We need 5–7 years of experience in system analysis and support within a healthcare setting.
• We require hands‑on experience with Epic applications and healthcare workflows, including clinical, revenue cycle, or IT functions.
• We need strong skills in requirements elicitation, workflow design, and testing.
• We expect familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile delivery methods.
• We require the ability to communicate effectively with clinical and operational stakeholders, managed service providers, and to produce clear documentation.
• We look for a proven history of managing complex initiatives and leading cross‑functional teams.
• For the Application Training path, we require Epic Training Environment Build certification and 3+ years of experience, plus two Epic Application Principal Trainer certifications.
• For the Application Build path, we prefer current Epic certification or proficiency in relevant modules such as HB, PB, Cadence, Referrals, Orders, Clin Doc, or Clarity.
• For the Application Build path, we are especially seeking professionals with Beacon and Research experience and certifications.
• For the Application Build path, we prefer 3+ years of Epic build and configuration experience.
• For the Application Build path, we prefer prior leadership or supervisory experience.
• For the Application Build path, we prefer experience with system integration, HL7, FHIR, and interface testing.
• For the Application Build path, we value exposure to SQL, Clarity, Caboodle, Slicer Dicer, or reporting tools such as Radar and Reporting Workbench.
• For the Application Build path, we prefer prior experience in patient access, billing, coding, finance, or clinical operations, depending on the module.
• ITIL Foundation certification is a plus.
• Additional Epic application certifications are desired.
• Experience in a large healthcare system or hospital environment is preferred.
• Experience with other healthcare applications and platforms is preferred.
• Knowledge of healthcare regulations and compliance standards is preferred.
• Familiarity with cloud platforms such as AWS or Azure is a plus.
• Experience with business intelligence and analytics tools is preferred.
• A masters degree or higher in a related field is an advantage.

Responsibilities:

• We gather and refine stakeholder requirements, map current-state workflows, and design Epic solutions aligned with operational objectives and policy.
• We create and maintain specifications, decision logs, and design documentation to support traceability and change control.
• We perform gap analyses to identify configuration or workflow changes needed for upgrades, regulatory updates, or new initiatives.
• We manage smaller implementation and upgrade projects.
• We apply both waterfall and agile project management approaches and help guide project teams through the delivery methodology.
• We develop and maintain detailed documentation for system configurations and processes.
• We mentor junior analysts and share best practices.
• We configure records, master files, and tools such as profiles, rules, security classes, and workflows according to approved designs.
• We maintain environment consistency and follow change management and build naming standards.
• We design and execute unit, integration, and UAT test plans, track defects, and document test evidence.
• We validate interfaces, printing, reporting, and downstream workflows, including regression coverage during upgrades.
• We coordinate release activities, environment moves, and downtime procedures for patches and upgrades.
• We provide go‑live and post‑go‑live hypercare support, including rounding, office hours, tip sheets, and at‑the‑elbow assistance.
• We manage service requests and incidents promptly, using strong triage and root‑cause analysis to meet SLAs.
• We provide advanced support for Epic, Workday, Kronos, and other applications, and partner with IT and clinical teams across the broader…