Director of IT Enterprise Data Services

Director of IT Enterprise Data Services

This position requires the employee to reside within a reasonable commutable distance of the ECU main campus. "Reasonable commuting distance" is defined as a location that does not exceed a distance that can be safely traveled in two hours by automobile under average conditions of traffic, weather, and roads to employee's assigned duty station in Greenville, NC. This position may be eligible for Flexible Work Arrangements (FWA) under the ECU FWA Policy.

East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter, resume, and a list of three references, including contact information, online. Applicants must be currently authorized to work in the United States on a full-time basis All degrees must be received from appropriately accredited institutions.

Contingent upon availability of funds.

The Director of Enterprise Data Services provides strategic leadership and oversight for the university's enterprise data, reporting, analytics, and database environments. This position is responsible for establishing the vision, policies, standards, and long-term operational strategies that guide the management and use of institutional data as a strategic asset. The Director leads the ITCS Enterprise Data Services team and is accountable for the planning, delivery, security, governance, and continuous improvement of enterprise data platforms, including data warehousing, operational data stores, database systems, business intelligence and reporting environments, analytics platforms, and emerging data technologies.

Strategic Leadership and Data Innovation:
Provides leadership for enterprise data strategy, governance, analytics, reporting, and database services by establishing organizational direction, identifying emerging trends, and aligning technology capabilities with institutional priorities. Develops and maintains strategic roadmaps for enterprise data platforms, business intelligence, analytics, and governance programs. Cultivates partnerships with campus stakeholders, higher education institutions, technology providers, and professional organizations to advance data-driven decision-making and innovation.

Data Governance, Policy, and Compliance:
Leads the development and implementation of enterprise policies, standards, and best practices governing the management, security, quality, accessibility, and use of institutional data. Collaborates with university stakeholders to establish and maintain a comprehensive data governance framework that promotes data stewardship, accountability, consistency, and trust across the institution. Ensures compliance with applicable federal and state regulations, UNC System policies, audit recommendations, and industry best practices related to data management, privacy, security, retention, and reporting.

Provides guidance and oversight for governance processes, data standards, metadata management, data quality initiatives, and enterprise reporting practices.

Enterprise Project and Portfolio Leadership:
Serves as executive sponsor for strategic and operational initiatives involving enterprise data, analytics, reporting, and database technologies. Collaborates with ITCS leadership, the Central Project Office, and campus stakeholders to ensure projects align with institutional goals, technology standards, and resource priorities. Provides executive oversight for project portfolios, including prioritization, resource allocation, risk management, and performance monitoring. Regularly communicates project status, challenges, opportunities, and outcomes to the Chief Information Officer and other university leaders.

Ensures projects are adequately staffed, effectively governed, and delivered in accordance with established objectives, timelines, and service expectations.

Organizational and Staff Leadership:
Provides overall leadership, direction, and management for the Enterprise Data Services organization. Establishes operational priorities, performance expectations, service standards, and workforce development strategies that support reliable and customer-focused service delivery. Directs the recruitment, development, mentoring, and retention of professional staff while fostering a culture of collaboration, innovation, accountability, and continuous improvement. Oversees employee performance management, succession planning, training programs, and career development initiatives.

Evaluates organizational effectiveness and implements improvements to ensure the unit remains responsive to evolving institutional and technology needs.

Financial and Resource Management:
Develops and manages the Enterprise Data Services budget and multi-year investment plans in support of institutional priorities and technology strategy. Evaluates funding requirements for infrastructure, software, professional services, staffing, capacity growth, modernization initiatives, and…