Tier II Network Engineer, Help Desk

• Serve as the principal technical authority for mission-critical C2/ISR transport infrastructure supporting global SOCOM GAN operations
• Design, integrate, operate, and optimize transport architectures across SATCOM/baseband systems, ground gateways, terrestrial IP/MPLS/SDN networks, and enterprise transport solutions
• Provide technical leadership for network architecture, system integration, modernization, and operational sustainment
• Engineer and implement routing, switching, SD-WAN, ISP interconnects, and transport optimization using BGP, OSPF, MPLS, and QoS
• Develop network architectures, technical designs, configuration standards, network diagrams, implementation plans, test procedures, and operational runbooks
• Lead site surveys, network installations, system integrations, cutovers, acceptance activities, and operational transitions
• Implement and maintain encryption, CSfC, secure network configurations, RMF documentation, STIGs, vulnerability remediation, and security compliance artifacts
• Engineer monitoring, telemetry, automation, and operational visibility solutions
• Perform advanced troubleshooting, incident response, root-cause analysis, and corrective actions
• Coordinate with TSOs, NOCs, cybersecurity teams, engineering, operations, program management, and program leadership
• Provide technical recommendations, engineering assessments, and subject matter expertise for secure global communications infrastructure

• Active U.S. Government Top Secret security clearance with SCI eligibility/access and ability to maintain the required clearance
• U.S. Citizenship required
• Master's degree in Computer Engineering with a concentration in Network Security and/or Bachelor's degree in Computer Information Systems with a concentration in Network/Web Security, or equivalent combination of education and experience
• Seven (7) or more years of experience supporting SOCOM GAN programs as a Principal Communications/IT Engineer or equivalent senior technical role
• Ten (10) or more years of experience implementing Department of Defense Information Assurance (IA), Risk Management Framework (RMF), Security Technical Implementation Guides (STIGs), and secure network architectures
• Advanced experience designing, implementing, and sustaining SATCOM/baseband, ground gateway, terrestrial IP/MPLS/SDN networks, routing architectures, and enterprise communications infrastructure
• Active professional-level networking certification such as CCNP Enterprise, JNCIP, SD-WAN certification, or equivalent technical certification
• Experience implementing and optimizing routing protocols, QoS, MPLS, SD-WAN, network monitoring, telemetry, automation, and enterprise transport technologies
• Experience developing network architecture documentation, configuration standards, test procedures, RMF artifacts, STIG documentation, and operational engineering products
• Exceptional analytical, troubleshooting, communication, and leadership skills
• MCSE certification or equivalent enterprise infrastructure certification preferred

Demonstrates expertise in designing, integrating, and optimizing secure transport architectures for mission-critical communications, with a strong focus on SATCOM/baseband systems and advanced networking protocols. Proven ability to lead technical initiatives, ensure compliance with security standards, and provide strategic recommendations for global operations.

• Network Architecture Design
• Routing Protocol Implementation
• SATCOM/Baseband Systems
• Risk Management Framework (RMF)
• Active U.S. Government Top Secret Clearance

• BGP
• OSPF
• MPLS
• SD-WAN
• QoS
• Network Monitoring
• Telemetry
• Automation
• Transport Optimization
• Incident Response

• Analytical Skills
• Troubleshooting
• Communication
• Leadership

• CCNP Enterprise
• JNCIP
• SD-WAN Certification
• MCSE Certification

• Department of Defense Information Assurance
• Security Technical Implementation Guides (STIGs)
• SOCOM GAN Programs
• Operational Sustainment
• Technical Leadership

• IP/MPLS Networks
• Ground Gateways
• Enterprise Transport Solutions
• Secure Network Configurations
• Vulnerability Remediation