Senior Technical Support Engineer — Escalations & Mentoring
Listed on 2026-09-30
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IT/Tech
IT Support, Technical Support, Cybersecurity, Network Security
Snyk is seeking a Senior Technical Support Engineer to serve as the technical escalation point for the Technical Support team, collaborating with Engineering and R&D to diagnose root causes and drive resolutions for complex customer issues. This high-visibility role supports developers and security teams relying on Snyk to ship faster and securely.
You'll mentor junior engineers, manage escalations across email, chat, and voice, and help define KPIs while improving processes to deliver
Consider building your career as a Senior Technical Support Engineer — Escalations & Mentoring at Clutch Canada.
Our organisation is growing, and we are hiring a Senior Technical Support Engineer — Escalations & Mentoring in NC, United States.
This role is for the Senior Technical Support Engineer — Escalations & Mentoring role at Clutch Canada.
We are seeking a motivated Senior Technical Support Engineer — Escalations & Mentoring to join Clutch Canada in NC, United States.
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