Maintenance Technician - Student Housing

JOB PURPOSE:

Maintenance Technicians perform a variety of responsibilities, including work orders, grounds and common area clean-up and maintenance, and maintaining good resident relations.

PRIMARY DUTIES & RESPONSIBILITIES: will always include those specifically assigned by the immediate supervisor.

• Providing excellent service to residents, guests, employees, and contractors.
• Completing all routine service requests within 24 hours at the direction of Maintenance Supervisor.
• Ensuring the clean condition of the community at all times.
• Maintaining the maintenance shop according to policy.
• Reporting maintenance issues to the Maintenance Supervisor and Community Manager for review.
• Assisting in other tasks as directed by the Maintenance Supervisor.
• Spot cleaning the model and vacant units daily.

• Meetings:
  Meet daily with Maintenance Supervisor to review work orders and assignments. Communicate all maintenance concerns. Expect to receive a daily list of assignments and directions from Maintenance Supervisor.
• Timekeeping:
  Keep a record of hours using company-provided forms. Obtain approval for overtime from Maintenance Supervisor or Community Manager.
• Common Area Inspection/Pick-up:
  Walk common areas daily before 9 am, looking diligently for maintenance issues.
• Peak Day Trash Pickup:
  Inspect all grounds and ensure cleanliness as directed by Maintenance Supervisor.
• Make-Ready Preparation:
  Complete turns per schedule, install vendor lock within 24 hours of receiving keys, communicate issues, ensure work is approved before starting, and complete a checklist with signatures.

• Work orders:
  Complete as directed, ensuring 24-hour response policy.
• Key Change-Outs:
  Change vendor lock as directed, document in CSR.
• On Call:
  Provide coverage during non-business hours, rotation on larger properties.
• Breezeway Cleanliness:
  Enforce trash standards, report violations daily.
• Pool Maintenance:
  Log and maintain pool chemicals daily per local code.
• Logs:
  Maintain MSDS/OSHA/EPA logs daily, stay updated on MSDS sheets.
• Maintenance Inventory:
  Report needed supplies to Supervisor.
• Weekend Coverage:
  Provide coverage as scheduled weekly.

• Scheduled Inspections:
  Perform monthly checks on car, breezeway, safety, and trip hazards.
• Monthly Safety Meeting:
  Attend to stay informed and communicate safety issues.

• Quarterly Unit Inspections:
  Replace filters, inspect units, and place community policy notices.
• Equipment Inventory:
  Report missing or broken equipment, verify inventory, and advise on needs.
• Education:
  
  Update on certifications, ensure licenses are current.

• Vendor Assistance:
  Coordinate with vendors and provide input.
• Unit Punch:
  Complete as directed.

• Knowledge of electrical, plumbing, HVAC, and basic construction.
• Mechanical aptitude and willingness to learn.
• Ability to read, write, and communicate effectively.
• Mathematical skills: add, subtract, multiply, divide.
• Common sense and ability to follow instructions.
• Professional demeanor and excellent customer service skills.
• Good communication and teamwork skills.
• Organized, detail-oriented, patient, and able to work under pressure.
• Effective time management, confidentiality, and ability to follow directions.
• Own tools, ability to climb, work from ladders, and lift heavy loads.
• Availability to work weekends, overtime, and be on call.

• High school diploma or GED, or 1-3 months related experience/training, or equivalent.

• Certified HVAC as required.
• Valid driver’s license and proof of insurance.