Follow-Up Nurse, Clinic Services

Job Overview

New Hanover County is seeking a customer oriented healthcare professional to join the clinic team of the Health and Human Services agency and serve as a Follow‑Up Nurse. This position provides professional clinic nursing services to adults and children in various settings that include walk‑in clinics for sexually transmitted diseases, family planning, and child health or specialty clinics such as the Breast and Cervical Cancer Control Program (BCCCP), Wise Woman Program, or Colposcopy Program.

• Schedule and coordinate appointments for various programs.
• Correspond with patients regarding appointment times, abnormal lab results, prescription refills, and returned patient phone calls.
• Act as a point of contact for outside agencies for additional information related to patient care.
• Serve as a backup contact for positive syphilis and HIV cases, NCEDSS (State Reporting system), treatment, and referrals as needed.
• Cross‑train to assist in all clinic programs, especially BCCCP and Colposcopy clinics.
• Document in the Electronic Medical Record (EMR) and maintain accurate records.
• Multitask and communicate effectively with patients and staff.

• Valid North Carolina driver license with a good driving record.
• Valid RN license – eligible to practice as a Registered Nurse in North Carolina.
• Associate’s degree in Nursing that includes a public health nursing rotation, or graduation from an accredited school of professional nursing.
• At least 2 years of professional nursing experience.

• Bachelor’s degree in Nursing.
• Public health experience or experience in a fast‑paced clinic setting.
• Bilingual in English and Spanish.

8:00 AM – 5:00 PM weekdays; must be flexible to work in evening clinics until 7:00 PM on Tuesdays and be available for emergency situations.

Full‑time, Exempt.

The hiring range for this position is $59,168 – $79,877 plus a competitive benefits package. Salary is negotiable within the range based on qualifications.

• Employer paid 401(k) contributions.
• Retirement plan through the NC Retirement system.
• Flex time and telework availability, depending on the position.
• Paid sick and personal leave plus 13 paid holidays per year.
• Paid parental leave.
• Paid community services leave.
• Education leave to obtain a degree within the line of work.
• Medical, dental, and vision insurance plus many other insurance options.
• Onsite, employer‑paid health and wellness center.
• Professional development training and leadership initiatives.
• Opportunities to make a difference in the community.

In compliance with G.S. 153A‑94.2(b), if this position requires an applicant for employment to work with children in any capacity, the county must require the applicant to undergo a criminal history record check conducted by the SBI for all offers of employment made after October 1 2025. These checks must be performed in accordance with G.S. 143B‑1209.26, which authorizes the SBI to provide fingerprint‑based state and national criminal record checks to cities and counties.

Additional information on how to complete this required check will be provided to the selected candidate after an offer of employment is accepted.