Investigative Coordinator

At The Jeffcoat Firm, we are dedicated to serving everyday people in crisis. Led by CEO Michael Jeffcoat, our mission is to deliver exceptional legal services across South Carolina with integrity, compassion, and excellence. Our team is composed of ambitious, resilient, and self‑motivated professionals who take pride in providing outstanding care to our clients and fostering a supportive work environment.

• Gather and process critical case information, including requesting collision reports through portals or directly from police departments.
• Set up and manage insurance claims, including adding insurance carriers, adjuster details, and claim information in the Insurance Tab.
• Send Letters of Representation to all relevant insurance carriers and input policy limits upon receiving declarations pages.
• Request Freedom of Information Act (FOIA) records for motor vehicle accident (MVA) cases and any additional case‑related requests.
• Draft and send Non‑Spoliation Letters when necessary.
• Organize and maintain both physical and electronic case files, ensuring accuracy and accessibility.
• Coordinate with attorneys and legal staff to support seamless case management and workflow.
• Handle administrative tasks, including mailing, scanning, and faxing important documents.
• Attend required morning and monthly meetings.
• Performs other job duties and responsibilities as assigned.

• High School Diploma or GED equivalent.
• Minimum of 1 year of law firm experience. (College Degree may substitute time of experience)
• Strong interpersonal, communication, and writing skills.
• Must be proficient in Microsoft Office.
• Proficiency in using legal software, case management systems, or Salesforce is a plus.
• Strong interpersonal, communication, and writing skills.
• Proficiency in Microsoft Office.

• Compensation
  Range: $18-$22 per hour.
• Work‑Life Balance:
  We recognize the importance of downtime and limit overtime to a maximum of 5 hours per week.
• Comprehensive Benefits:
  Enjoy a comprehensive benefits package including medical, dental, and vision coverage. Take advantage of parental leave & a 401k plan with an employer contribution.
• Paid Time Off:
  Recharge with our generous vacation policy, including 12 paid holidays.
• Volunteer Time Off:
  Our Firm believes in making our community a better place and paying all successes forward.
• Career Growth:
  We provide supportive leadership, expect accountability and transparency, and focus on outreach.

• Hours:
  
  8:30AM—5:30PM Monday – Friday
• Location:
  
  Full‑time in office

The Jeffcoat Firm is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact Talent Acquisitions at