Human Resources Assistant

Job Title

Human Resources Assistant

Administrative Support

Full time

4H

Hourly

Human Resources-1

The Human Resources Assistant is responsible for providing administrative support and customer service for the Office of Human Resources. Under general supervision of the Assistant Director of Human Resources, the assistant performs a variety of administrative and technical duties relating to Human Resources procedures and programs; provides information and assistance to faculty, staff, applicants, visitors and the general public regarding human resources procedures, policies and activities;

prepares various correspondence; coordinates activities; and performs a variety of tasks requiring knowledge related to area of assignment.

• Provides administrative support and customer service to employees, applicants, visitors and Human Resources staff by identifying their needs and either providing information directly or referring them to the appropriate person. This may include answering the telephone, taking messages and/or forwarding calls, providing kiosk assistance and guidance, and responding to emails to provide general human resources information regarding procedures, data, benefits, jobs or forms.
• Supports the employment function by greeting applicants and answering their questions, explaining kiosk procedures, assisting with onboarding and offboarding (if applicable), and processing various Affiliate Agreement forms.
• Maintains employee personnel files and the Human Resources office files, including completion of the annual records retention review and file purge procedures.
• Develops, formats, edits and types memos, letters, reports, and labels.
• Reviews and reconciles credit card charges in Workday, completes and submits travel requests and reimbursements.
• Completes employment verification requests for current and previous employees.
• Assists, coordinates and/or participates in Human Resources events as assigned, i.e. retirement and service award events; health and wellness fair, annual mobile mammograms, biometric screenings, and other benefit-related events.
• Responsible for initial aspects of unemployment claims.
• Manages the processing of Identification Card requests.
• Prepares documents, makes copies and prepares for distribution.
• Maintains sufficient inventory of office supplies, standard forms and paper. Ensures supplies are organized and readily available as needed. Maintains general cleanliness of the front office area and desk, file room, supply room and kitchen area.
• Processes incoming mail by sorting it and placing it in appropriate persons’ mail bin.
• Maintains the office calendar and scheduling of meetings. Assists the Associate Vice President for HR in scheduling appointments and committee meetings, managing their calendar and other administrative duties. Coordinates meeting rooms and food service requests. Schedules Human Resources conference room and other conference rooms as needed for HR events and activities.
• Responsible for preparing and distributing monthly new hire and service anniversary notifications.
• Assists with bereavement and birth announcements and associated benefits.
• Assists the HR Generalist with maintenance of the departmental webpage and other duties as needed. Assists with department social media content.
• Processes all monthly HR vendor invoices, e.g. background checks, new employee dining hall expenditures.
• Assists with the management of workers’ compensation claims / injuries.
• Responsible for becoming familiar with and assisting with a wide variety of benefits and employment-related questions.
• Pursues professional development to keep pace with demands for Human Resources services and information, including maintaining up-to-date information about the department and university.
• Performs other administrative duties as assigned.

• Associate’s degree with prior work experience in a Human Resources office is preferred.
• 3 or more years of clerical and administrative experience in a professional administrative office.
• Advanced knowledge of Microsoft Applications, specifically…