Receptionist - Part-time

Description

Holliday Ingram’s mission is for everyone in South Carolina to experience a closing done right. Holliday Ingram puts our clients first by communicating well, proactively solving problems, and honoring their momentous occasion. We are deeply vested in creating lasting relationships and aim to deliver the highest level of trust, personalized service and client satisfaction. We are a relationship-driven company searching for a dedicated team member to join our Greenville office as a Receptionist.

As the first point of contact for our company, you will play a crucial role in creating a positive and welcoming atmosphere for our clients, guests, and employees alike. The ideal candidate will have excellent communication and customer service skills, as well as the ability to multitask and prioritize tasks effectively. If you enjoy interacting with people and thrive in a fast-paced environment, we would love to hear from you.

The Receptionist is responsible for assisting clients and directing their questions and concerns to the appropriate person to receive support.

• Answer phone calls and direct to appropriate and responsible party
• Manage multi-line/digital phone system and group inboxes across the firm
• Take accurate messages and forward to appropriate party
• Follow up on all voice mails in timely manner
• Greet clients in a friendly and professional manner
• Monitor conference rooms, lobby and other client spaces for cleanliness
• Ensure conference rooms are equipped for closings
• Obtain necessary documents prior to meetings and closings as needed
• Receive, coordinate, and deliver all mail and packages in a timely manner
• Call clients and agents as necessary to inform them of issues or confirm appointments
• Assign new orders received according to the process provided
• Order office supplies to maintain office and equipment in proper working order
• Manage the coordination of multiple appointments at one time to ensure privacy and to ensure that visitors are directed to the appropriate place
• Manage items for pick-up by clients and/or agents
• Other duties as assigned

• High school diploma or equivalent required;
  Associates degree, preferred
• 2+ years of experience in a customer service or client-facing role, preferred
• Attentive and proactive in predicting needs and creating solutions
• Excellent verbal and written communication skills
• Ability to remain calm and composed in stressful situations
• Excellent time management and organization skills
• Strong technical skills including managing large amounts of data, retrieving records, and managing tasks related to files
• Strong customer service skills
• Professional appearance and attitude
• Proficient in Microsoft Office Suite

Holliday Ingram is pleased to offer highly competitive wages, group health insurance (including vision, dental and LTD), 401K, paid time off and holidays, along with a collaborative work environment, growth opportunities, and other great perks.

LOVES THROUGH SERVICE ~ LISTENS WITH HUMILITY ~ LEADS IN INTEGRITY

This is a part-time, in-office position based in our Greenville office, typically working 20–25 hours per week during regular business hours.