Member Services Representative
Job in
Greenville, Greenville County, South Carolina, 29610, USA
Listed on 2026-03-10
Listing for:
Self-Help Federal Credit Union
Full Time
position Listed on 2026-03-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Bank Customer Service, HelpDesk/Support
Job Description & How to Apply Below
* Maintain and enhance member account relationships by providing excellent member service.
* Process share deposit payments, loan payments, manual payrolls, and account transfers.
* Maintain drawer cash levels within prescribed amounts.
* Post and Log night, ATM, and mail deposits. (Part of dual-control team.).
* Perform other duties and projects as assigned.
* High School graduate or equivalent.
* ** Bilingual in English/Spanish highly preferred but not required.
*** Minimum one year experience in financial institution or other customer service industry preferred.
* Prior cash handling and customer service responsibilities preferred.
* Preference for working in organizations that place priority on teamwork and collaboration.
** MINIMUM QUALIFICATIONS AND REQUIREMENTS
** Minimum one year experience in financial institution or other customer service industry preferred. Prior cash handling and customer service responsibilities preferred. Excellent customer service skills. Demonstrated ability to communicate effectively – both verbally and in writing. Ability to be trained and efficiently operate credit union systems and proprietary software, including proprietary software (New Solutions, Microsoft Excel, Word, and Outlook). Ability to work flexible work hours including evenings and weekends.
Keen attention to detail, ability to effectively organize and prioritize work. Analytical and problem solving skills.
Ability to use keyboard and data entry skills.
Ability to demonstrate Self-Help's Core Values:
** PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
** Self-Help is a family of Mission Driven non-profit financial organizations. Our national foot-print means we offer strong benefits and opportunities across the country. Our inclusive collegial culture means that no matter where you're located, you're part of a shared mission.
At Self-Help we don't just go to work. We create change - and we do it together. Join Us!
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