Athletic & Special Event Staff Supervisor; BravoProtection

About Us

Join a Team That’s Anything But Ordinary

At High Spirits Hospitality, we don’t just host events—we create unforgettable experiences. What began in a garage as a small bartending business has evolved into a powerhouse of hospitality brands, including Liquid Catering, Events at Judson Mill, The 405, Bravo1 Protection, and High Spirits Events. With 40 full-time and over 100 part-time team members, we produce more than 1,000 events a year—and we’re just getting started.

We believe in delivering exceptional customer service and building a team culture that’s nothing short of REMARKABLE.

Our Values:

We are...

• Radically Inclusive

• Embracing Individuality

• Making Life Fun

• Active Learners

• Responsible Citizens

• Keepin' It Real

• Ahead of the Curve

• Bold

• Leading with Heart

• Exceeding Expectations Everyday

Bravo1 Athletic & Special Event Supervisors help create safe, welcoming, well-run events across Greenville and Pickens County. This is a hands-on leadership role for someone who enjoys working with people, staying calm under pressure, and making sure guests, clients, staff, and event partners receive excellent customer service from arrival through departure. Supervisors support athletic events, festivals, concerts, private events, and other special events by leading event staff, managing guest entry and access control, monitoring event flow, and helping resolve issues quickly and professionally.

What You’ll Own

• Own the guest experience by creating a professional, helpful, and welcoming environment at every checkpoint, entrance, post, and interaction.

• Own event-day supervision for assigned Bravo1 staff, including post assignments, breaks, communication, coaching, and follow-through.

• Own front-line event safety by supporting guest entry, access control, bag checks, s, crowd awareness, and designated entry and exit points.

• Own calm, timely problem solving by addressing guest concerns, staff questions, and operational issues while escalating concerns when needed.

Key Responsibilities

• Supervise Bravo1 event & security staff assigned to athletic events, festivals, concerts, venue events, and other special events in Greenville and Pickens County.

• Provide excellent customer service to guests, clients, venue partners, vendors, and team members while maintaining a calm, professional presence.

• Lead guest entry operations, including greeting guests, answering questions, managing lines, supporting ticketing or credential checks, and keeping entry points moving smoothly.

• Support access control and event safety tasks, including bag checks, s, wristband or credential verification, monitoring designated posts, and helping ensure guests enter and exit through approved areas.

• Assign staff to posts, communicate expectations clearly, monitor post coverage, coordinate breaks, and adjust staffing as event needs change.

• Respond to guest questions, complaints, access issues, lost-and-found needs, minor incidents, and service concerns with professionalism and sound judgment.

• Monitor event areas for guest flow, safety concerns, prohibited items, blocked exits, weather concerns, crowd issues, or other situations requiring attention.

• Communicate with clients, venue representatives, law enforcement, emergency personnel, and Bravo1 leadership as needed to support a safe and successful event.

• Complete shift reports, incident notes, staff attendance records, post notes, and other required documentation accurately and on time.

• Assist with setup, signage, barricades, cones, radios, supplies, check-in materials, and other event support tasks as assigned.

Supervisor Expectations

• Lead assigned shifts from staff check-in through event close, making sure team members know where to be, what to do, and how to communicate during the event.

• Model the customer…