Senior Engineer - Accessories, Product Service Americas

Overview

The role is responsible for mentoring and providing direct technical support to global power plants equipped with GE Vernova equipment. The primary focus is to support three main work streams: resolving and mentoring the team through complex accessory system related technical inquiries from customers and field engineers via engineering response (ER) cases, leading or supporting complex root cause analysis (RCA) investigations for high‑impact business issues involving cross‑functional teams, and delivering GE Vernova technical guidance to customers or site representatives through user conferences, webinars and technical documents.

• Apply system knowledge to troubleshoot and resolve various power plant accessory system issues, and provide technical mentorship and methodologies to colleagues.
• Own ER technical inquiries and resolve with a sense of urgency and limited direction.
• Develop technical expertise across a wide breadth of accessory systems and plant equipment.
• Drive complex RCAs through root cause and corrective action, communicating both internally (field teams, GE Vernova leadership) and externally to end customers.
• Identify trending issues and provide countermeasures to protect customers’ fleet, then communicate to the relevant audience (TILs, PSxBs, ETCs, On The Go  alerts, etc.).
• Assist and mentor team members in achieving personal development goals.
• Collaborate with cross‑functional stakeholders (Design Engineering, Chief Engineering Office, Product Safety Engineering, Product Management, Regional Customer Engineering Centers, Manufacturing, Sourcing, Vendors, and Customers) to provide timely technical resolutions.
• Model the GE Vernova Way.

• Bachelor’s or Master’s degree in Mechanical Engineering or a related field.
• Minimum of 8 years of direct experience with GE Vernova/Alstom accessory and/or power plant systems.
• Ability to adapt quickly to changing priorities across multiple projects.
• Willingness to travel to customer sites to support issue resolution when necessary.

• Comfort with tackling unfamiliar technical problems and a willingness to mentor engineers in applying problem‑solving methods under pressure.
• Strong communication skills across all levels, including field engineers, site engineers, plant managers, and GE Vernova leadership.
• A humble, open, collaborative, and continuously learning approach.

Pay range: $ – $, with geographic differentials of 110%, 120% or 130% of salary in certain areas. Discretionary annual bonus potential. Relocation assistance is provided. Benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse‑based resource; and access to the Employee Assistance Program. Retirement benefits feature a GE Vernova Retirement Savings Plan, a tax‑advantaged 401(k) with company matching contributions, and company retirement contributions.

Additional benefits: tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).