Collections Specialist

Description We are looking for a dedicated Collections Specialist to join our team in Greenville, South Carolina. In this Contract to permanent position, you will play a pivotal role in managing accounts receivable and ensuring effective communication with clients to resolve outstanding balances. The ideal candidate will bring expertise in credit and collections processes, along with a proactive approach to maintaining financial health for the organization.

Responsibilities:

- Engage directly with customers to resolve overdue accounts and establish clear payment plans.

- Develop and maintain accurate credit history files for clients.

- Assess the creditworthiness of accounts using risk management tools and detailed reports.

- Oversee collection activities, including managing calls for accounts receivable.

- Record and track daily collection efforts to ensure thorough documentation.

- Investigate account disputes and resolve billing discrepancies efficiently.

- Perform reconciliations for accounts and payments to maintain accuracy.

- Respond promptly to credit inquiries from both internal teams and external clients.

- Monitor aging reports and identify accounts requiring external collection action.

- Notify the Credit Manager of accounts that present financial risks or bad debt exposure. Requirements - Minimum of 1 year of experience in collections, credit, or related field.

- Proficiency in handling both commercial and consumer collections processes.

- Strong knowledge of credit analysis and collection strategies.

- Ability to research and resolve complex account discrepancies effectively.

- Excellent communication skills to foster positive client relationships.

- Familiarity with payment processing methods, including credit card transactions.

- Proven ability to multitask and meet deadlines in a fast-paced environment.

- Experience with aging reports and account reconciliation procedures.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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