Branch Support Specialist

# Branch Support Specialist### Full time Greenville,South CarolinaR
19127
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* Essential Duties and Responsibilities:

*** Assist Branch Associates verbally and in writing with the following:  + Drawer balancing issues  + Customer account questions  + Errors on loans  + Check, receipt, and disbursement errors  + Downtime loan or payment concerns  + Misapplied payments  + Operational procedure questions  + NSF check returns  + Pay by phone questions  + Other policy, procedure, and support questions not specifically listed above
* Work directly with other departments, such as Training and Accounting to complete special projects as needed
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* Qualifications:

** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
* Proficient in Microsoft Word, Excel, and Outlook
* Demonstrates good problem solving skills, Critical Thinking, Strategic Thinking, Innovation
* Demonstrates going above and beyond consistently and acts as a role model for the company’s mission, vision and values
** Education and/or

Experience:

*** High school diploma or GED equivalent
* 1 year of previous work experience in an office environment
* Some completed business courses are preferred
** Physical Demands:
*** Must be able to constantly remain in a stationary position
* The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
* Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer
* Occasionally may require light lifting up to 25 pounds
** Work Environment:
*** Office environment
* Occasional travel may be required
* This job description reflects management’s assignment of essential functions; and nothing in this herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
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