Clinical Director

* Provide clinical management and oversight to assigned Associate Clinical Directors, Clinical Supervisors, Clinical Support Specialists, and Behavior Technicians.
* Ensure assigned clinical managers meet or exceed established Key Performance Indicators and develop plans to address any weaknesses.
* Ensure clinical management establishes and maintains professional and ethical working relationships with staff, funding sources, community agencies, schools, medical practices, and other therapy providers.
* Conduct quarterly parent satisfaction calls for assigned clients.
* Mentor clinical managers to establish relationships with caregivers and effectively resolve concerns and grievances.
* Address and attempt to resolve caregiver or employee concerns and grievances as needed.
* Escalate and/or resolve time-sensitive and urgent issues (e.g., terminations, resignations, behavior excesses in clients, staff problems) by gathering information and following outlined processes.
* Conduct scheduled individual and group check-in meetings as outlined to review performance related to roles and responsibilities.
* Facilitate and engage in effective communication between department team members.
* Monitor effective implementation of administrative and therapeutic policies and procedures.
* Ensure clients receive equal and consistent delivery of best-in-class clinical work, as defined in collaboration with managers and clinical leadership.
* Oversee the training, supervision, and feedback provided by clinical management for BCBAs, behavior technicians, and registered behavior technicians.
* Provide mentorship to assigned clinical managers and BCBAs and ensure adherence to BACB guidelines, company policies and procedures, and stakeholder requirements.
* Review, monitor, and evaluate treatment integrity and treatment outcomes to ensure optimal implementation of ABA therapy delivery in collaboration with assigned clinical managers.
* Maintain tracking systems to ensure quality of services and analyze information to make necessary changes in collaboration with the manager.
* Be available after hours for counsel on issues related to ABA therapy delivery.
* Perform other duties as assigned.
* Minimum of 2 years experience supervising multiple levels of staff.
* Provide exceptional and individualized field training for all staff.
* Mentor Program Supervisors and Case Managers to support career advancement.
* Conduct reviews and ongoing evaluations.
* Individualize supervision style and communication to support various learning styles.
* Inspire, motivate, elevate, and mentor individuals.
* Display clear and concise communication with executive staff, supervisory staff, and therapists.
* Communicate effectively with supervisors using solution-based language.
* Possess exceptional collaboration skills with colleagues and superiors to meet individual and corporate goals.
* Provide direct, honest, and respectful solutions, strategies, and opinions when working with executive staff.
* Develop project plans and coordinate projects.
* Communicate changes and progress.
* Complete projects on time and within budget.
* Manage multiple deadlines and changing priorities.
* Prioritize and plan work activities efficiently.
* Plan for additional resources, set goals, and organize tasks effectively.
* Develop realistic action plans.
* Demonstrate accuracy and thoroughness.
* Seek ways to improve and promote quality.
* Apply feedback to improve performance.
* Monitor own work to ensure quality and attention to detail.
* Consistently meet deadlines and complete tasks, projects, and assignments on time.
* Focus on completing essential tasks within an appropriate timeframe.
* Effectively set priorities.
* Demonstrate proficiency in both quality and quantity of work.
* Perform effectively under pressure and/or opposition.
* Delegate responsibilities effectively.
* Master’s degree in ABA or a related field.
* BCBA or BCBA-D certification in good standing and appropriate state licensure.
* Proven experience managing small teams.
* Excellent written and verbal communication skills.
* Ability to work in a fast-paced environment.
* Ability to work 40+ hours per week.
* Local travel required.
* Ability to work cooperatively with others.
* Must comply with practice policies and procedures.
* Regular in-office schedule required.
* Physical activities include standing, sitting, walking, bending, and kneeling for extended periods.
* Must be able to reach, pull, and push.
* Requires manual dexterity, auditory, and visual skills.
* Ability to lift up to 15 lbs.
** Changing Lives One Child At a Time
** Joining Behavioral Framework is about more than a job — it's an opportunity to make a positive impact on your clients, their families, and the community. You get the opportunity to be a part of transformative moments in the lives of individuals with Autism and related disorders. Whether you’re starting your career or have experience, you’ll engage in meaningful work that brings life-changing rewards.
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