Case Manager Extender - Case Management

Responsibilities

• Provides administrative support to Case Management teams as needed to support workflow process and outcomes, including answering multiple and designated telephone lines, prioritizing and routing calls, demonstrating effective interpersonal communication skills, and utilizing intermediate computer skills.
• Collaborates with Case Manager / Social Worker to provide post‑acute referral for discharge needs.
• Maintains and expands awareness of post‑acute care settings such as Skilled Nursing Facilities, Home Care Agencies, Infusion Services, Acute Rehab and Long Term Acute Care Facilities.
• Coordinates patient transport when requested as well as medication assistance programs.
• Assists with payor communications to care team and records these into the patient’s medical record.
• Assists with front office duties as needed, entering referral notes, status of bed offers, and other details.
• Independently and proactively initiates follow‑up with post‑acute referral settings to ensure a timely discharge.
• Provides patient notices and patient choice timely and with explanation to patient and families based on mandated guidelines set forth by Medicare conditions of participation.
• Performs all other duties as assigned.

Case Management Extenders role is to support various functions of Case Management that can be performed by a non‑licensed care team member. They assist the patient and follow the patient’s individualized plan of care with the guidance of a professional case manager.

• Proficient with Microsoft Word and Excel.

• High School/GED

Founded in 1906, McLeod Health is a locally owned and managed, not‑for‑profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18‑county service area. With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services.

The system currently has 988 licensed beds, including Hospice and Behavioral Health. The hospitals within McLeod Health include:
McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.

If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today. We are an equal opportunity employer.