Network Operations Engineer

As the Network Operations Engineer you will be responsible for the performance, availability, and security of Network, Compute, Data, and Infrastructure supporting a 24x7 manufacturing environment across business segments. You will drive stable operations through proactive monitoring, automation, and rapid incident response—improving Safety, Quality, Delivery, and Cost via resilient infrastructure, clear reporting, and continuous improvement.

• Ensure 24x7 site reliability:
  Monitor and maintain uptime, latency, and capacity across OT/IT networks, compute, and data platforms; deliver clear availability and performance reporting.
• Proactive monitoring and automation:
  Deploy, manage, and tune monitoring on equipment using MT Connect and Historian; define baselines, thresholds, and alerting; build automated detection and remediation to prevent service interruptions.
• Incident response and ownership:
  Rapidly triage, elevate, and resolve production‑impacting outages; lead root‑cause analysis and implement corrective/preventive actions to prevent recurrence.
• Data and reporting:
  Work with Data Operations Engineer to support business stakeholders with self‑serve dashboards and reports using Ops Vision and Spotfire; simplify complex data into actionable insights for operations and leadership.
• Infrastructure support:
  Provide on‑site support for networking infrastructure; assist with machine installs, cabling, switch closet/server room upgrades, temperature control, and connectivity.
• Cybersecurity response:
  Provide immediate response to cybersecurity threats; support compliance efforts including CMMC and CUI handling in coordination with security teams.
• Lean and cost optimization:
  Participate in lean, cost savings, and technology refresh/obsolescence projects; standardize processes and documentation to improve reliability and reduce total cost of ownership.
• Collaboration and escalation:
  Partner with Digital Technology (DT) and site teams on tickets, deployments, SQDIP actions, and projects; provide on‑call support as needed.
• Solid understanding of OT/IT networking fundamentals (e.g., VLANs, routing, switching), monitoring concepts (baselines, thresholds, alerting), and incident response.
• Experience with scripting for automation (e.g., Bash, Python, Perl, or Ruby).
• Ability to interpret and communicate complex performance data to technical and non‑technical stakeholders.
• Willingness to provide on‑site support for a 24x7 manufacturing environment with occasional off‑hours or weekend work during incidents, maintenance windows, or cutovers.

• Bachelor’s degree from accredited university or college with minimum of 1 year of professional experience OR Associates degree with minimum of 4 years of professional experience OR High School Diploma with minimum of 6 years of professional experience
• Note:
  
  Military experience is equivalent to professional experience

• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.

• Experience deploying or managing infrastructure in AWS or Azure.
• Experience with MT Connect, Historian, Ops Vision, and/or Spotfire.
• Familiarity with cybersecurity controls (e.g., CMMC, CUI) and vulnerability/patch management.
• Experience extending or customizing monitoring tools and building automated remediation workflows.
• Manufacturing or OT environment experience.

To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years’ experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.

This Job Description is intended to provide a high level guide to the role. However, it is not intended to amend or otherwise restrict/expand the duties required from each individual employee as set out in their respective employment contract and/or as otherwise agreed between an employee and their…