Systems Administrator

Position Title:
Systems Administrator

Location: MSC – Greenville, SC

Department: Information Technology

Reports To: Director of IT and Security Services

Employment Type: Full-Time

The Systems Administrator is responsible for providing Tier 1 IT support and assisting with the administration, maintenance, and security of MSC's information systems and infrastructure. This role supports daily end-user operations, assists with hardware and software deployments, interfaces with vendors and service providers, and plays a key role in maintaining compliance with applicable federal security requirements, including safeguarding Controlled Unclassified Information (CUI).

• Provide Tier 1 IT support to MSC staff, including troubleshooting hardware, software, and connectivity issues.
• Assist with the deployment, configuration, and maintenance of client and server hardware and software.
• Coordinate with vendors to obtain quotes and procure IT hardware and software solutions.
• Assist in identifying and remediating software and system vulnerabilities.
• Serve as a liaison between MSC staff and third-party software and service providers for system maintenance and issue resolution.
• Support and maintain environments utilizing current Windows Server and Windows Client operating systems; maintain general familiarity with Linux systems.
• Assist with network administration tasks, including LAN/WAN subnets, common networking protocols, and router/firewall configurations.
• Support and maintain common client and server hardware platforms.
• Assist in the development, implementation, and communication of IT and Information Security policies and procedures.
• Support security controls and measures required to meet applicable federal requirements for safeguarding Controlled Unclassified Information (CUI).
• Document procedures, configurations, and troubleshooting steps as required.
• Perform other IT-related duties as assigned in support of MSC operations.

• Bachelor's degree in Computer Systems, Information Technology, or a related field OR at least one current, applicable industry certification ("e.g., A+, Tech+, Security+, Network+, MCSE, CISSP, Azure, AWS, etc.").
• U.S. citizenship is required.
• Ability to successfully complete a background security investigation.
• Demonstrable proficiency with:
• Current Windows Server and Client operating systems
• General Linux environments
• LAN and WAN networking concepts and subnets
• Common networking protocols
• Router and firewall configuration
• Common client and server hardware platforms

• Experience supporting manufacturing or regulated environments.
• Familiarity with federal cybersecurity or compliance frameworks ("e.g., NIST 800-171A, CMMC 2.0, CUI requirements.").
• Strong documentation and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

• Office and manufacturing environment with occasional work on the production floor.
• Ability to lift and move IT equipment up to 50 lbs as needed.
• Occasional after-hours or on-call support may be required.

Application Process: Interested candidates are encouraged to submit their resume and cover letter detailing their relevant experience and accomplishments.

MSC is an Equal Opportunity Employer.