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IT Help Desk Manager: SLA-Driven Team Leader

Job in Greenville, Greenville County, South Carolina, 29610, USA
Listing for: PAI Pharma
Full Time position
Listed on 2026-07-02
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator, IT Project Manager
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below

PAI Pharma in Greenville, SC is looking for an IT/S Help Desk Manager to oversee the Help Desk team and ensure speedy issue resolution. You will manage SLAs and vendor relationships, provide technical support, and coordinate with various departments.

The ideal candidate has a Bachelor's degree in Information Systems or Computer Science and at least five years of experience in IT support. Strong problem-solving skills and team management experience are essential. PAI offers a supportive work environment with a commitment to equal opportunity.

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