AI Governance & Adoption Lead – AI Portfolio & Enablement (MS Solutions) - 80​/hr Hybrid

Role Overview

Own AI portfolio standardization, including use case taxonomy, naming, positioning, and lifecycle governance.

Define and execute communications and adoption strategies for Copilot and enterprise AI services.

Develop and curate enterprise AI use cases, patterns, and success stories aligned to business priorities.

Drive user adoption through establishing and coordinating multi-channel enablement such as training, learning paths, campaigns and community.

Business and stakeholder engagement, feedback collection, and technical translation to facilitate the best adoption paths within the organization.

Accelerates and supports the ongoing activities in the field of IT Innovation and Emerging Technologies. Identifies and defines applications of emerging technologies to address business relevant challenges. Designs and implements prototypes of applications including front- / back-end and machine learning components. Works with different company business units to understand the business demands with respect to Innovation and Emerging Technologies.

• Analyze business critical data / processes and recommend improvements / highlight opportunities.
• Work on complex data / optimization / design problems and conduct advanced analytics tasks.
• Assess the effectiveness and accuracy of data sources and data gathering techniques.
• Collaborate with stakeholders throughout the organization to identify opportunities for leveraging data to drive business solutions.
• Coordinate with internal and external teams to identify opportunities for innovation and transition them to prototype and industrialization phases.
• Develop custom data models and algorithms.
• Coordinate with functional teams to implement solutions.
• Serve as an internal consultant to other developers and engineers, providing assistance in all phases of product life-cycle development.
• Advise developers and engineers on emerging IT technologies and assist the team in process matters related to development/support and provide the necessary on-the-job training and development of associates/contractors within the team.
• Maintain accurate, meaningful, and updated technical and non-technical documentation pertaining to all aspects of the responsibilities.
• Clearly communicate requirements, progress, goals, and results to business partners with varying levels of technical knowledge.
• Perform other duties as assigned by the Operations Supervisor.

• Experience leading AI or M365 product adoption at enterprise scale.
• Strong background in governance frameworks for digital or AI portfolios.
• Proven ability to translate technical AI capabilities into business-ready use cases.
• Experience designing communications, training, and change programs for diverse user groups.
• Strong stakeholder management and executive communication skills.

• Experience with Copilot for Microsoft 365 adoption or large productivity transformations.
• Familiarity with change management and learning methodologies (champion programs, communities of practice).
• Experience working with Corporate Communications or Marketing teams.
• Exposure to AI governance, privacy, or responsible AI principles.
• Global enterprise or regulated-industry experience.