Senior Automation Analyst

Why GLS? Purpose

Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, one’s family, and the needs of others. Through advanced analytics and technology, we can more accurately predict credit risk and provide more people with an affordable auto financing option for their next vehicle. That’s what GLS has done for over 10 years, helping more than half a million families meet and improve their transportation needs.

Join a culture of over 1,000 employees who Care Deeply and Think Boldly, driving innovation in an adaptive and positive culture that celebrates successes. We empower and reward individuals and teams who make direct, positive impacts to the business and each other, who take pride in their work and are ever-raising the bar.

Recognized by Inc 5000 as one of the fastest-growing private companies in America. Join GLS to grow with us!

• Competitive base pay and performance bonuses, dependent on role
• Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability
• 401K with employer match and 100% immediate vesting
• Paid Time Off (PTO) and paid company holidays to help you balance work and personal life
• Paid Volunteer Time Off (VTO) Annually
• Tuition Reimbursement
• Parental Leave
• Business casual work environment

The Senior Automation Analyst is responsible for identifying and delivering high-value AI solutions across the organization. This role will identify inefficiencies, evaluate AI-driven solutions, create process improvements, and build tools that deliver measurable results. This is a highly independent position requiring the right judgment to proactively solve problems, use strong technical skills to build the right solution, and effectively communication with teams across the organization.

• Partner with business stakeholders across all departments to understand current workflows, inefficiencies, and manual processes for automation
• Build and maintain a prioritized pipeline of high-value AI opportunities across multiple business functions, regularly updating IT leadership
• Evaluate AI platforms, agent frameworks, workflow automation tools, backend integrations, and traditional process improvements (including but not limited to Claude, Microsoft Copilot, and Snowflake Cortex) and recommend where GLS should pilot new technologies
• Own AI initiatives from discovery through deployment, adoption, and value realization
• Communicate trade-offs and recommendations clearly to both technical and non-technical stakeholders
• Stay current on the AI tooling landscape and agentic workflow patterns to keep GLS's approach informed and competitive
• Independently design and build lightweight AI-powered solutions and workflows
• Ensure solutions are well-documented, maintainable, and handed off properly to business owners for ongoing use, and they align with GLS security, governance, and responsible AI practices
• Train business users on AI tools and workflows; serve as the primary AI enablement resource for non-technical teams
• Track metrics and actual value delivered post-deployment and maintain a dashboard of AI initiative outcomes
• Maintain electronic records and files that support work performed, results, and outcomes
• Foster a collaborative culture that facilitates the achievement of business plan objectives by working closely with other associates and members of management
• Perform additional assignments and special projects as required by the needs of the company or as directed by management

• Minimum of Bachelor’s degree in Information Technology, Computer Science, or related field is required.
• Minimum three (3) years’ experience in Technology Implementation, Business Analytics, or related field required
• Demonstrated experience building functional prototypes or production workflows using modern AI tools (e.g., prompt engineering, Claude, Copilot Studio, Power Automate, or API scripts)
• Knowledge…