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System Support Engineer: Resolve Issues & Systems

Job in Greenville, Greenville County, South Carolina, 29610, USA
Listing for: Glsauto
Full Time position
Listed on 2026-08-30
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below
Position: System Support Engineer: Resolve Issues & Improve Systems

GLS is seeking a System Support Specialist for our Greenville campus to troubleshoot proprietary GLS system components and coordinate with software vendors. You will learn from vendors, document solutions, and develop training for Tier 1 staff while ensuring quick resolution of production issues.

Responsibilities include incident management, root-cause analysis, updating knowledge bases, and collaborating with IT and business partners to improve monitoring and support processes.

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