Loan Operations Analyst

• Analyze large and complex data sets, identifying trends and key drivers of business performance
• Design and develop reports to visually communicate insights to stakeholders across Loan Operations
• Collaborate with departmental teams to understand data needs and coordinate with the Chief Data Office to implement customized reporting solutions
• Interpret data visualizations and present insights and recommendations to senior leaders
• Develop and maintain data quality standards to ensure accuracy and consistency across systems
• Assist in facilitating non-PMO project meetings, including regular status meetings and working sessions
• Assist in building and executing non-PMO project plans, timelines, and resource coordination
• Support data and reporting needs tied to mergers/conversions, regulatory reviews, audits, compliance requirements, and quality assurance
• Support project team members with responsibilities and deliverables throughout assigned projects
• Participate in required compliance training, including Bank Secrecy Act/AML training, internal and external training programs, online trainings, meetings, and seminars
• Perform other duties as assigned; responsibilities may change at any time with or without notice

• Bachelor’s degree in Business, Data Science, Information Technology, or related field; equivalent education/experience may be considered
• 1–3 years of experience in an analytical role strongly preferred; experience in Financial Services or Loans is a plus
• Ability to work with all levels of management and serve as a liaison with IT teams
• Proficiency in Word, Excel, Access, SQL, Business Analytics, Workflow tools, and related analytical applications
• Strong focus on service, quality, and timely delivery; ability to multitask effectively
• Excellent time-management, organizational skills, and attention to detail
• Positive, self-motivated attitude with the ability to learn quickly and adapt to changes
• Demonstrated ability to convert business reporting needs into sustainable reporting solutions
• Strong problem-solving abilities, including the ability to identify issues and recommend actionable solutions
• Must pass a background and credit check

Demonstrates expertise in data analysis, reporting, and visualization, with a strong focus on quality and compliance in the financial services sector. Proficient in collaborating with cross-functional teams to deliver actionable insights and sustainable reporting solutions.

• Data Analysis
• SQL Proficiency
• Business Analytics
• Regulatory Compliance
• Project Coordination

• Data Analysis
• Data Visualization
• Reporting Development
• SQL
• Business Analytics
• Data Quality Standards
• Workflow Tools
• Analytical Applications

• Time Management
• Organizational Skills
• Problem-Solving
• Attention to Detail
• Adaptability

• Bank Secrecy Act/AML Training

• Financial Services
• Loans
• Compliance Requirements
• Quality Assurance

• Word
• Excel
• Access