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Business Analyst

Job in Greenville, Greenville County, South Carolina, 29610, USA
Listing for: HKA Enterprises
Full Time position
Listed on 2026-10-03
Job specializations:
  • IT/Tech
    IT Business Analyst, Business Systems & Technology Analysis, Systems Analyst
Salary/Wage Range or Industry Benchmark: 35 - 50 USD Hourly USD 35.00 50.00 HOUR
Job Description & How to Apply Below
Business Analyst I: 202945

IMPORTANT W-2 REQUIREMENT W-2 candidates ONLY. HKA Enterprises will employ this candidate directly through HKA's payroll. ? No Corp-to-Corp (C2C) ? No 1099 ? No C2H ? No third-party recruiters or staffing company submittals ? No sponsorship ? No visa transfer ? Candidates must be authorized to work on HKA's W-2 payroll without sponsorship or requiring permission from another employer

Greenville, South Carolina | Hybrid ? $35–$50/hour W-2, depending on experience ? Monday–Friday | 8:00 AM–5:00 PM ? Long-term contract | No anticipated end date ? PTO, Sick Pay & Holiday Pay

KEY EXPERIENCE REQUIRED
  • Multi-Factor Authentication (MFA)
  • Identity & Access Management (IAM)
  • IT Security, authentication, and access control
  • IT governance and the System Development Life Cycle (SDLC)
  • Systems analysis
  • Business process analysis and process mapping
  • Business and technical requirements analysis
  • Planning, analyzing, testing, and designing IT solutions
  • Project leadership or system responsibility in an IT environment
  • Functional specifications and system design
  • System configuration
  • System interface design and development
  • Business process redesign and documentation
  • Gap analysis
  • Cost/benefit analysis, feasibility studies, and process improvement
  • Technical documentation, process documentation, and test plans
  • Unit and integration testing
  • Automated testing and deployment processes
  • Complex incident troubleshooting and Level 3 support
  • Technical consultation and subject matter expertise
  • Project plans, schedules, change control, and stakeholder communication
  • Working in a team-oriented, collaborative environment
  • Database, operating system, and IT infrastructure fundamentals
WHAT YOU WILL DO
  • Support and maintain a global Multi-Factor Authentication (MFA) environment.
  • Serve as a technical lead and Subject Matter Expert (SME) for authentication, access management, IAM, and IT security initiatives.
  • Partner with business units to analyze current “as-is” processes, identify problems, and define “to-be” processes.
  • Analyze business and technical requirements and translate high-level requirements into detailed functional specifications for IT development.
  • Review system capabilities, workflows, scheduling limitations, and existing technology to determine appropriate solutions.
  • Identify when a requirement can be addressed through system configuration versus programming.
  • Prepare time and cost estimates for projects.
  • Perform and document system configuration.
  • Coordinate system interface design and development.
  • Prepare and coordinate technical reports, process documentation, test plans, training needs assessments, and implementation plans.
  • Troubleshoot and resolve complex MFA-related incidents and requests and provide Level 3 support.
  • Research and coordinate feasibility studies and recommend process changes and automation opportunities.
  • Identify opportunities for process improvement, automation, cost savings, and quality improvement.
  • Create process changes by integrating new processes with existing processes.
  • Stay current on technical trends, future innovations, available solutions, and IT best practices.
  • Serve as an IT project manager for small to medium-sized projects, including coordinating resources, conducting status meetings, and communicating project status to stakeholders.
  • Develop project plans, manage change control processes, and ensure tasks are completed on time and within budget.
  • Work closely with business partners to understand requirements and determine the appropriate system design.
  • Prepare business process mapping, functional design, and business process gap analysis.
  • Analyze business operations to identify strengths, weaknesses, and opportunities to automate processes and functions.
  • Assist with business process redesign and…
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