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IT Service Desk Leader – Incident Resolution

Job in Greenville, Greenville County, South Carolina, 29610, USA
Listing for: Advance America, Cash Advance Centers, Inc.
Full Time position
Listed on 2026-10-06
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Systems Administrator, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 65000 - 92000 USD Yearly USD 65000.00 92000.00 YEAR
Job Description & How to Apply Below

Purpose Financial, Inc. is seeking a Service Desk Operations leader to support IT and business units, escalate complex incidents, and champion knowledge management.

You will act as a primary escalation point, gather trends, and liaise with IT and business stakeholders to improve service delivery. The role requires strong ITSM/ITIL knowledge, excellent communication, and the ability to drive process improvements in a fast-paced environment.

We are seeking a motivated IT Service Desk Leader – Incident Resolution to join Advance America, Cash Advance Centers, Inc. in Greenville, SC, United States.

Consider building your career as a IT Service Desk Leader – Incident Resolution at Advance America, Cash Advance Centers, Inc.

The IT Service Desk Leader – Incident Resolution position in the Management & Operations, IT & Technology field is open for applications.

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