Cashier, Restaurant​/Food Service

Position Snapshot

We’re excited to open our dining room and Midway and ready for you to join our team! The safety of our team members and guests is our top priority! We are committed to delivering the high standards you have come to know and expect from us as we navigate through the COVID-19 pandemic. Our operations are in compliance with all CDC recommended guidelines including: enhanced cleaning and sanitation practices, following social distancing protocols and providing our team members with gloves and masks to keep themselves and our guests safe.

Our front desk Crew member ensures Guests' initial impressions with Califas Taco Grill & More are positive and welcoming by providing excellent customer service to our guests. Our customers are our number one priority. The front desk position require a strong communicator who will guide our Guests through their dining experiences. As a Califas Crew Member, you’ll enjoy the benefits of working in a fun, fast-paced environment.

Customer service is key! Our employee's participate in a tip pool and there is plenty of room for career advancement.

• Interact with guests in a pleasant and up-beat fashion
• Say Welcome to Califa's with enthusiasm and positive energy
• Be punctual, attentive to detail, hardworking, willing to learn, reliable, and, above all, honest
• Create a fun and friendly atmosphere that promotes team work and "Outstanding"
• Maintain a neat and clean appearance
• Follow food safety procedures
• Maintain a safe working condition
• Anticipate and identify problems and help find solutions
• Follow the direction of the Shift Supervisor and/or manager
• The ideal Califas Crew Member will maintain a professional appearance while providing high-quality customer service. He or she must be able to work in a team setting. Consistantly promoting Great Attitude, Great Food and Great Service in a clean restaurant.

• Delivers an unparalleled Guest experience through the best combination of food & drinks in an ideal environment.
• Acts as ambassador to the building, greeting Guests with a positive attitude and enthusiasm. Smiles and greets Guests upon entering.
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
• Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
• Prepares for the shift by ensuring area is stocked with supplies: menus, silverware, stocks drinks, gift cards, customer rewards cards etc.
• Reviews the cleanliness and organization of the Front Desk station.
• Checks for restocking of necessary supplies.
• Brings all areas up to standard.
• Discusses problem areas with Manager
• Conducts merchandise inventory during and after shift.
• Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
• Notifies Manager of any Guest that is perceived to be unhappy.
• Assists other Team Members as needed or as business dictates
• Drives table turn timing by scouting open tables, bussing and cleaning tables as necessary.
• Greets and assists Guests efficiently and with a smile while processing transactions.
• Is responsible for the reconciliation of any monies from their banks.
• Completes “To Go” order transactions for Guests and ensures accuracy.
• Sells merchandise from the Front Desk, if applicable.
• Must be friendly and able to smile frequently.

• Restaurant, retail, or cashier experience preferred, but not required.
• Employee needs to be able to communicate effectively with multiple Guests while generating enthusiasm for Califas.
• Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
• Must demonstrate ability to read and communicate in English.
• Must be able to articulate clear greetings, requests for assistance, and farewells to Guests.
• Must be skilled at calmly responding to dis‑satisfied Guests and calling issues to Manager's attention.

The physical demands…