Market CSR

The Market Associate plays a crucial role in ensuring excellent customer service, efficient store operations, and adherence to company policies. This position involves handling various tasks including customer service, store stocking and cleaning, assisting customers, checking in vendors, food prep, and maintaining a positive attitude at all times. Additionally, the Market Associate may be required to serve alcohol, for which appropriate training will be provided.

This role also entails responsibility for cash handling, inventory management, and strict adherence to company policies.

• Report for scheduled shifts on time and in proper uniform with a clean, professional appearance. Adhere to the Company Personal Appearance Policy.
• Perform all assigned tasks and functions in such a way to keep your work environment, associates and customers safe. Follow all safety policies and procedures while reporting any customer or employee accidents, unsafe conditions or hazards to your Market Manager.
• Customer Service:
  Provide exceptional customer service by promptly addressing customer inquiries, resolving complaints, and ensuring a positive shopping experience.
• Store Operations:
  Perform day-to-day tasks such as stocking shelves, organizing displays, and maintaining cleanliness and tidiness throughout the store.
• Assistance to Customers:
  Assist customers in finding products, answering questions, and providing recommendations, ensuring their needs are met.
• Vendor Management:
  Check in vendors, verify deliveries, and ensure proper stocking of inventory.
• Food Preparation:
  Prepare food items following established guidelines, including handling ingredients, cooking, packaging, and maintaining quality standards.
• Positive Attitude:
  Maintain a positive and friendly demeanor while interacting with customers, colleagues, and vendors, promoting a welcoming atmosphere.
• Alcohol Service:
  If required, complete appropriate training to serve alcohol responsibly, adhering to all legal regulations and company policies.
• Cash Handling:
  Handle cash transactions accurately, process payments, and maintain proper cash register procedures, ensuring accountability and security.
• Inventory Management:
  Assist with inventory control by conducting regular stock checks, restocking shelves, and reporting discrepancies or shortages.

• Customer Focus – Our customers come first, and they are our partners in creating value. We are dedicated to satisfying the needs of our customers in a friendly, timely and safe manner. We believe that we can truly make life easier for our customers.
• Teamwork – We work together to meet our goals and, in the process, create a work environment that is fast, friendly, and fun. We are supportive of each team member and treat one another with respect, valuing each other’s talents and contributions. Our competitive strength is and always will be our people.
• Committed to Quality – We are committed to the highest level of quality and shared responsibility in everything we do. You should perform all duties in a safe manner, following safety policies and procedures.
• Accountability – We accept our individual and team commitments, and we do our best to meet them. If we make a mistake, we take responsibility for our actions and accept the consequences. We do what we say we are going to do.
• Passionate – We show pride, enthusiasm and determination in everything that we do. Our positive and optimistic attitude is contagious – within our team and with our customers. Passion is the fuel that drives our company to success!
• Community Centric – We are committed to giving back to the communities we serve, and children are at the…