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IT Business Systems Analyst

Job in Greenville, Greenville County, South Carolina, 29610, USA
Listing for: East Carolina University
Full Time, Part Time, Seasonal/Temporary position
Listed on 2026-02-21
Job specializations:
  • Science
    Infectious Disease/ Epidemiology
Salary/Wage Range or Industry Benchmark: 62115 - 74045 USD Yearly USD 62115.00 74045.00 YEAR
Job Description & How to Apply Below

Position Information

Job Title:

IT Business Systems Analyst

Position Number: 500628

Vacancy Open to:
All Candidates

Department: EHH BSOM IM Infectious Disease

Department Homepage: (Use the "Apply for this Job" box below).-diseases

Advertising Department: IM-INFECTIOUS DISEASE

Division: ECU Health/BSOM

Classification

Title:

IT Business Systems Analyst I

Working Title:

IT Business Systems Analyst

Number of Vacancies: 1

Full Time Equivalent (FTE): 1.0

Full Time or Part Time:
Full Time

Anticipated Recruitment Range: $62,115 - $74,045

Position Type: EHRA Non-Faculty

Job Category:
Non-Faculty Information Technology

Position Location (City):
East Carolina University, Chapel Hill, NC

Organizational Unit Overview

The Division of Infectious Disease is a unit within the leadership of the Brody School of Medicine Internal Medicine Department, providing state-of-the-art diagnosis and treatment for a wide range of infections. Infectious Disease doctors help ensure the timely diagnosis and treatment of acute infections by recommending the appropriate diagnostic tests to identify the source of infections and by recommending the appropriate antibiotic to treat the infection.

Inpatient and outpatient consultations are available for a wide variety of illnesses including but not limited to HIV / AIDS, postsurgical infections, skin and soft tissue infections, infections in cancer patients, bone and joint infections, pneumonia, sepsis, emerging infections, and fever of unknown origin. Additionally, we offer an International Traveler’s Clinic, which provides travel advice and immunizations for those individuals traveling overseas.

The Ryan White program is the largest initiative within the Division of Infectious Diseases, providing services to patients across 28 counties in eastern North Carolina. Our physicians and physician extenders currently care for over 1,500 Ryan White patients throughout this region and its surrounding areas. Faculty members collect clinical and social data to better understand and address the social determinants of health that contribute to the disproportionately high HIV infection rates among specific populations.

The division is also involved in numerous clinical trials focused on HIV therapies, which offer essential medications to individuals who might otherwise lack access to treatment. The Ryan White Program enables patients access to medical care services, at little or no cost and expand array of specialty medical services (e.g., nutrition, mental health/substance use counseling, dental services, case management, transportation assistance) through grant funds.

The Department of Internal Medicine plays a vital role in advancing the mission of East Carolina University Brody School of Medicine, which focuses on three primary goals:
1) providing healthcare to citizens of eastern North Carolina,
2) training primary care physicians to meet the healthcare needs of the region, and
3) making medical education accessible to underserved populations. By collecting and analyzing data, faculty can make informed decisions that assist patients in improving their health outcomes.

Responsibilities

Data Management & Analysis (70%)

  • Assist/serve as backup for the Information Technology Analyst in serving as the clinical administrator for CAREWare.
  • Collect, validate, and enter client- and program-level data into CAREWare, EMR systems, and other reporting databases.
  • Perform routine data quality checks to ensure accuracy, completeness, and compliance with Ryan White and HIV program standards.
  • Research discrepancies to determine source of data issues.
  • Use SQL to extract information from Epic and perform analysis to understand data discrepancies.
  • Generate reports and dashboards to support program evaluation, grant reporting, and quality improvement initiatives.
  • Assist in monitoring patient-level outcomes (e.g., viral load suppression, retention in care) and flagging discrepancies for follow-up.
  • Maintain knowledge of how the clinic workflows by various clinic teams (case management, referral, community health works, nurses, and providers) documentation in Epic feed into CAREWare.
  • Maintain knowledge of the services related to the various…
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