Workflow Automation Specialist

Workflow Automation Specialist

Locations:
Greenville, SC and Houston, SC

Position involves systems analysis, design, development, documentation, testing, or modification of workflow systems. The role exercises discretion and judgment. The specialist has depth of knowledge in designated IT area, collaborating with customers, vendors, industry consultants, and company management to drive results. Supports workflow‑related IT projects and guides other IT staff.

• Assess requests related to workflows.
• Produce and ingest accurate diagrams and requirement documentation related to workflow requests and communicate needs to customers or requestors.
• Develop, configure, enhance, and support business workflows within change management processes.
• Work closely with team members and stakeholders to understand project requirements and align software solutions with organizational goals.
• Assist in workflow development software projects, including design, testing, and deployment, under guidance of senior team members to execute software projects successfully.
• Maintain a customer‑focused approach, addressing user needs and ensuring solutions meet end‑user requirements.
• Contribute to the development and coding of enterprise‑level software applications.
• Participate with cross‑functional team members in issue identification, process impacts, and solution development discussions to optimize end‑to‑end solutions.
• Demonstrate proficiency in programming languages, frameworks, and tools relevant to enterprise application development.
• Communicate effectively with team members, providing updates on project progress, escalating complex problems to higher‑level specialists and seeking guidance when needed.
• Maintain documentation related to software development, including coding standards, procedures, and user manuals.
• Stay informed about industry trends, new technologies, and best practices in software development.
• Contribute ideas for process improvements and innovative solutions to enhance software applications.
• Participate in training programs and collaborative knowledge‑sharing activities within the team to enhance individual and collective expertise.
• Promote and model Diversity, Equity, and Inclusion (DE&I) principles across employees and contractors.
• Ensure compliance with IT policies, procedures, and regulations such as data privacy and cybersecurity standards.
• Maintain compliance with all applicable policies, procedures, and global standards.
• Adhere to and support Fluor's Health, Safety, and Environmental and Sustainability Policies.
• Effectively develop and apply core skills to the job.
• May need to travel to attend to business‑related matters.
• Meet expectations on attendance and punctuality.
• Engineering, Procurement, Construction experience preferred.
• Other duties as assigned.
• Understand IT practices, guide strategy, and align with core strategies.
• Assist in guiding customer requests for new solutions or changes.
• Document requirements and obtain customer approval for development.
• Collaborate with application owners for IT‑driven changes.
• Support adherence to IT strategy and methodologies.
• Oversee scope, schedule, and interfaces with IT teams.
• Review project objectives and propose cost‑effective alternatives.
• Analyze complex processes, identify areas for improvement and recommend solutions.
• Define, analyze, develop, and document new systems and programs to meet business needs.
• Responsible for multiple applications in a single functional area.
• Execute project tasks with high quality standards.
• Coordinate software and hardware installation, deployment, and upgrades.
• Possess and successfully apply a growing knowledge of IT best practices.
• May need to assist in special project‑related issues as needed.

• Accredited four‑year degree or global equivalent in applicable field and five years of work‑related experience, or education plus nine years of experience for non‑degreed candidates (local requirements may vary).
• Experience in the development and deployment of complex workflows for large projects.
• Ability to communicate effectively with audiences that include management, coworkers, clients,…